Job Description

Eddy Group Limited, a Maritime based wholesale distribution business and one of Canada\xe2\x80\x99s Best Managed Companies, has been a construction industry partner for over 100 years. The fifth-generation family business takes pride in providing quality products, customized solutions, and service to their industrial, commercial, and residential customer base. We have 11 locations throughout New Brunswick, Nova Scotia, and Prince Edward Island. We are currently recruiting for a Counter Salesperson to join our team of dedicated professionals in Kentville, NS. The Counter Salesperson is responsible for selling Eddy Group Ltd products and services. He or she will provide high level customer service to clients and potential customers, initiation of prospect calls and the establishment of ongoing rapport with existing customers. Integrity, vision, professionalism and passion are key components of this position. Other duties may be assigned as necessary. Duties \xc2\xb7 Selling Eddy Group Limited products \xc2\xb7 Ensure follow-up by passing leads to Sales/Branch Manager with calls-to-action, dates, complete profile information, sources, and so on. \xc2\xb7 Where necessary, support marketing efforts such as trade shows, exhibits, and other events. \xc2\xb7 Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell. \xc2\xb7 Handle inbound, unsolicited prospect calls and convert them into sales. \xc2\xb7 Overcome objections of prospective customers. \xc2\xb7 Emphasize product/service features and benefits, quote prices, and prepare customer sales orders. \xc2\xb7 Investigate and troubleshoot customer service issues. \xc2\xb7 Attend periodic sales training where applicable. \xc2\xb7 Assist with shipping and receiving, \xc2\xb7 Ensure products are placed in proper locations in a timely manner, \xc2\xb7 Always keep merchandising and counter areas clean and professional \xc2\xb7 Respond to customer service calls in a courteous and professional manner. \xc2\xb7 Address client inquiries regarding status of orders, payment, refunds, etc. \xc2\xb7 Perform other duties as assigned. Requirements \xc2\xb7 Must have Grade 12 or GED equivalent (having a trade background would be an asset). \xc2\xb7 Strong knowledge of wholesale sales principles, methods, practices, and techniques. \xc2\xb7 Strong problem identification and objection resolution skills. \xc2\xb7 Able to build and maintain lasting relationships with customers. \xc2\xb7 Exceptional verbal communication and presentation skills. \xc2\xb7 Excellent listening skills. \xc2\xb7 Strong written communication skills. \xc2\xb7 Self motivated, with high energy and an engaging level of enthusiasm. \xc2\xb7 Able to perform basic calculations and mathematical figures. \xc2\xb7 Ability to work individually and as part of a team. \xc2\xb7 High level of integrity and work ethic. Core Competencies \xc2\xb7 Customer Focus \xc2\xb7 Communication \xc2\xb7 Energy and Stress \xc2\xb7 Mediating and Negotiating \xc2\xb7 Problem Solving \xc2\xb7 Adaptability / Flexibility \xc2\xb7 Result Focus \xc2\xb7 Creative and Innovative Thinking \xc2\xb7 Ethics and Integrity \xc2\xb7 Accountability and Dependability \xc2\xb7 Teamwork Working Conditions \xc2\xb7 Lifting or moving up to 50 lbs may be required. \xc2\xb7 Work is performed in a combination of environments. \xc2\xb7 This position may be exposed to elements such as noise, dust, odours, fumes and oils. \xc2\xb7 Manual dexterity required to use desktop computer and peripherals. Eddy Group Limited is committed to a diverse environment. All qualified candidates who live in Canada and have permanent work status will receive consideration for employment without regard to race, religion, gender, orientation, disability, age, or any protected grounds. We wish to thank all applicants for their interest in this position and will advise that only selected candidates will be contacted. Job Types: Full-time, Permanent Salary: $35,000.00-$42,500.00 per year Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Store discount
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: One location