Job Description

For 50 years, New-Line Hose & Fittings has taken pride in its commitment to "keep the customer moving." Our talented team of experts in the field has contributed to our steady growth and expansion across Canada. Our specialized service paired with our incomparable drive to exceed our customers' expectations is what makes New-Line unique. As specialists in the field of industrial and commercial hose and fittings, New-Line continues to grow our loyal customer base. Check us out at www.new-line.com

New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team's successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent.

THE POSITION:

New-Line is growing and is adding a full-time

Counter Sales & Service Representative

to join our dedicated team at our Victoria location. This sales role requires a high level of commitment to customer satisfaction and communication skills. Working across multiple industries, the successful candidate will help assess customer needs and hose applications as well as provide on-site repairs and service of New-Line products. This role is customer-facing and requires a high degree of attention to detail and an eagerness to learn new technical skills. If the following describes you and your experience, we welcome you to apply:

You have

knowledge and experience

in a similar industry; industrial part inside or counter sales experience is preferred Experience

assembling

hoses; including using a crimper, punch lock clamp, or similar an asset You have excellent

problem-solving skills

and are able to respond to customer inquiries, orders, or quotes in a fast and friendly manner You have solid

computer skills

and are able to pick-up new software easily; utilizing technology to ensure accuracy and efficiency; experience with Sage 300 (Accpac) is an asset You have

strong sales and negotiation skills;

you're able to analyze customer needs and make recommendations based on cost, availability or specifications You are very

mechanically-inclined;

you love working with your hands and would be able to perform product assemblies and repairs ensuring high quality and compliance to product specifications You have a

passion for learning

and committed to continuing to improve your knowledge; you thrive in a learning environment and are naturally curious; previous product and industry knowledge would be an asset Strong

customer service skills;

you are helpful and attentive and are committed to doing everything in your power to "keep the customer moving" You ideally have previous

warehouse experience;

receiving, shipping, inventory, etc. You are able to comfortably

lift up to 50 lbs.

throughout the day and enjoy working in a fast-paced environment

Teamwork

is at the forefront of our organization; you possess great teamwork skills and are willing to help out when needed

WHAT WE OFFER:

A competitive wage starting at $22-26/hr. plus potential to earn more with bonuses and incentives (negotiable based on experience) Company-sponsored social events, BBQs, outings, lunches, and more An excellent benefits package including RRSP matching, Tenure Bonuses, Educational Reimbursements, Fitness Credits, Extended Health/Dental, and Vision Care Employee recognition awards and opportunities for prizes A safety-oriented environment with great team members and management The opportunity to cross-train and grow within the company and become a Subject Matter Expert in our diverse industry
New-Line is an Equal Opportunity Employer, we take pride in the diversity and inclusion in our hiring practices. We thank all applicants who apply, but only select applicants will be contacted on the basis of qualifications.

Job Types: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Additional pay:

Bonus pay Commission pay Overtime pay
Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Tuition reimbursement Vision care Wellness program
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Monday to Friday
Experience:

Industrial sales: 1 year (preferred) Warehouse: 1 year (required)
Location:

Victoria, BC V8T 2X2 (required)
Work Location: In person