Job Description

Elmvale Rental Supply is a leading provider of equipment rentals for the construction and home renovation industries. We specialize in the rental and delivery of a wide range of small to heavy-duty machinery, including excavators, skid steers, aerial lifts, compactors, and power tools. With a strong reputation for reliability and customer service, we support contractors, homeowners, and industrial clients across the region.

The successful candidate will be expected to work Monday to Friday, 8am to 5pm and one Saturday per month.

Key Responsibilities

Greet customers and assess their equipment rental needs in a professional and friendly manner. Provide product recommendations based on customer requirements and ensure proper usage knowledge is communicated. Generate rental agreements, process payments, and maintain accurate rental documentation. Coordinate equipment pick-up and delivery schedules with the logistics team and drivers. Load and unload equipment for customers as required. Inspect returned equipment for damage or misuse, documenting any issues as per company policy. Maintain a clean, organized, and safe front counter and showroom area. Provide support in resolving customer inquiries, complaints, and service issues in a timely manner. Update and manage inventory and rental software systems accurately. Assist with light yard duties as needed (e.g., tagging equipment, preparing for delivery). Collaborate with operations, sales, and service departments to ensure customer satisfaction and operational efficiency.

Qualifications:

High school diploma or equivalent required; post-secondary education in business or a technical field is an asset. Previous experience in a rental, construction, retail, or customer service environment is preferred. Basic knowledge of construction/landscaping equipment and machinery (training will be provided). Strong communication, problem-solving, and multitasking skills. Comfortable using rental software, POS systems, and Microsoft Office Suite. Ability to lift to 50 lbs and work in a fast-paced environment. Valid driver's license is an asset; forklift or equipment handling certification is a plus.
Job Type: Full-time

Pay: $20.00-$24.00 per hour

Expected hours: 42.5 per week

Ability to commute/relocate:

Elmvale, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have previous experience in a rental, construction, retail, or customer service environment. Do you have basic knowledge of construction/landscaping equipment and machinery. Are you comfortable using rental software, POS systems and Microsoft Office Suite. Are you able to lift up to 50lbs.
Work Location: In person