Job Description

Job Number: J0223-0172

Job Title: Counselling & Wellness Office Assistant (RPT)

Job Type: Regular Part Time

Location: Sarnia, Ontario, Canada

Job Category: Support Staff

Closing Date: April 5, 2023

Department: Counselling & Wellness

Reporting Manager: Manager, Counselling, Accessibility & Testing Services

Salary: $22.47/Hour

Located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa First Nations, for over 50 years, Lambton College has been a ground-breaking institution. Lambton College is a national leader in applied research, teaching methodologies, experiential learning opportunities and future-facing educational innovations. With 13,000+ students from 20 countries around the world, two main campuses in Sarnia, Ontario, and a growing roster of more than 90 diploma, certificate and degree programs, Lambton College offers students flexible learning options with a broad range of programs and courses that incorporate elements of classroom, mobile, hybrid and accelerated educational alternatives.

Lambton College ranks #1 in Ontario and #2 in Canada for Research in 2020 in addition to maintaining a ranking within the top 3 Colleges for Research for five straight years.

At Lambton College, we\'re proud of where we have been, but more importantly, where we are going, together. With Caring and Vitality as two of our core values at Lambton College, you know you\'ll be joining a team of passionate and fun colleagues.

About the Position:

This is a regular part-time support staff Bargaining Unit position reporting to the Manager, Counselling, Accessibility & Testing Services working 24 hours per week at an hourly rate of $22.47.

The successful candidate provides support to the Counselling & Wellness Centre by providing students, staff, faculty, and community members at large, with information relating to both counselling and wellness/medical services offered. As the main contact for the Centre, the successful candidate coordinates the intake process, ensures students are booked based on preferred modality of service (virtual, in person, phone), provides intake forms and follows the triage process related to crisis and safety. Coordination of appointments, meetings, workshops, and other scheduling related activities are overseen by the incumbent. This individual is knowledgeable and sensitive to the needs of students and staff with regards to physical and mental health concerns.

They are also responsible for organizing and managing the office inventory, record keeping systems, OHIP billing, GuardME insurance billing, and other office related duties.

Specific Accountabilities:

• First point of contact for students, employers, staff in person, telephone, email
• Triages incoming calls, emails, referrals, crisis drop ins, medical emergencies, and walk in requests
• Administrative support for the entire team in the Counselling & Wellness Centre
• Maintains systems; files, budgets, inventory, develops invoices, collects data, works on provincial reporting
• Organize and manage the office inventory, record keeping systems, OHIP billing, GuardME insurance billing, and other office related duties

Qualifications:

• Minimum 2 year Community College diploma preferably in Office Administration - Medical
• Minimum of 2 years\' experience providing advanced customer service
• Experience providing administrative support in a fast-paced office environment
• Excellent customer service skills
• Strong technical skills - working in a Microsoft Office environment
• Knowledge of medical terminology is an asset

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Lambton College hires on the basis of merit and is committed to employment equity. In support of a diverse and inclusive college community, Lambton College welcome applications from all qualified candidates, including Indigenous, M\xc3\xa9tis and Inuit persons, members of sexual minority groups, persons with disabilities and visible minorities.

Lambton College