Job Description

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in cyber, equipment breakdown, renewable energy, technology services, engineering based risk management and inspection services. We bring technical expertise to help our clients stay ahead of complex, emerging and technology-based risks. We dare to think big and we are continuously innovating on behalf of our clients. We recognize Diversity, Inclusion, and Belonging as key priorities and a culture that welcomes different thoughts and opinions.
HSB is much more! It's insurance. Engineering. Technology. To learn more about us, please visit
Primary Objectives
The Corporate Training & Development Specialist leads the design, delivery, and evaluation of high-impact learning programs across underwriting, sales, claims, and engineering inspection and responsible for continuous improvement across the Learning Excellence ecosystem. This role translates enterprise learning strategy into scalable programs that drive performance, is aligned with business needs and foster a culture of continuous learning.
Job Responsibilities:

• Program Design & Development

• Design and develop training programs, modules, and materials across blended learning approaches (instructor-led, virtual, e-learning, microlearning)

• Deliver training content and facilitate training sessions in person and virtually when required.

• Apply adult learning principles and modern instructional design practices to transform technical content into clear, engaging, and accessible learning experiences.

• Designs, facilitates and/or participates in cross-functional training projects that enhance the Learning Excellence ecosystem and support continuous improvement.
• Test all e-Learning courses prior to publishing to ensure a positive user experience.

• Learning Strategy & Quality

• Ensure alignment of training programs with business needs, strategic priorities, and industry standards.
• Support the development of learning roadmaps, employees' growth pathway, and training curriculum structures.
• Conduct research and incorporate emerging learning trends and technologies.

• Program Management & Stakeholder Engagement

• Ensures appropriate change management practices are effectively utilized to improve execution and delivery of results.

• Manage training program development cycles from concept to deployment.
• Partner with SMEs and business unit leaders to ensure training relevance and impact.

• Establish and maintain strong relationships with managers, leadership, and vendors/external contacts.

• Measurement & Continuous Improvement

• Develop evaluation tools and analyze learning data to assess program effectiveness.

• Assist with measuring the effectiveness of training, manage feedback, identify trends, and make recommendations.
• Conduct needs assessments and define learning objectives aligned to business priorities.

• Provide recommendations for enhancements based on feedback and performance metrics.
• Contribute to strategic planning for ongoing learning and development initiatives.

Qualifications:

• Bachelor's degree in Business, HR, Education, or related field.
• 5-8 years of experience in Learning & Development and practical adult learning experience, including delivery, assessment, and needs analysis.
• Demonstrated experience designing, developing, and delivering structured, engaging and learning-focused content in a variety of formats such as e-modules, webinars and videos.
• Strong analytical skills, using data, insights, and evaluation results to guide improvements.
• Excellent written and oral communication skills; including facilitation skills using a virtual environment.
• Advanced proficiency using Microsoft Office applications (Word, PowerPoint, Excel) and web conferencing solutions such as Microsoft Teams.
• French is an asset.

Company Benefits:
Together, we engage with everything we have and are, to help humankind act braver and better. Go further with HSB.
We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

• An engaging and collaborative environment that promotes continuous learning and development
• A hybrid work environment that combines weekly in-office and remote days
• A great compensation package including an annual company bonus
• Competitive company-paid flexible health and dental benefits, starting on your first day
• Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
• Wellness program with tools and resources supporting your mental, physical, and financial wellbeing - on and off the job
• Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
• Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
• Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
• Employee Referral Program and Recognition Program

Our base salary range for this role is between $90,450 and $105,525 per year , plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to internal equity.
This role is located in our Toronto office on 390 Bay St, and we operate in a hybrid work model.This job posting is for a new vacancy.
We do not use AI in our recruitment process - applications are reviewed by our team to ensure a fair and personalized experience.
HSB Canada is committed to providing a work environment that is inclusive and free of employment barriers and discrimination. Accommodations will be made for qualified applicants with a disability throughout the recruitment process. If you receive a request for an interview and you have a disability which will require an accommodation to support your participation, please consult with Human Resources or contact hr@hsb.ca as soon as practical so that suitable accommodations can be arranged.
We thank all candidates for their interest; however only those selected for interview will be contacted.

Skills Required