Job Description

Location

Fifth Avenue Place - 420 - 2nd Street SW

Business

At Brookfield Properties, our global network and relationships are here for our tenants and partners \xe2\x80\x94 wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don\xe2\x80\x99t just coexist, but thrive. If you\xe2\x80\x99re ready to be a part of our team, we encourage you to apply.



DESCRIPTION:

The Corporate Host position at Fifth Avenue Place acts as an ambassador for Brookfield by providing a professional presence portraying a positive, approachable image to the public and tenants during peak traffic periods. Engage and aid tenants and the general public as needed to ensure a high level of customer service at all times.

The Host will be required to present a very friendly and professional image to all our customers ensuring the highest level of customer service.

RESPONSIBILITIES:

Deliver superior customer service to internal/external clients in a friendly and professional manner

Maintain a constant presence in the common areas of the property so assistance is readily available when the public or tenants require it

Control building access by ensuring couriers, contractors, and other agents are directed accordingly

Assists with special events, support at information desks, assists with parking validation, tenant handouts, or other similar tasks where applicable.

Respond and provide support in relation to emergency response situations (fire alarms, medical emergencies, bomb threats, etc.).

Embody and support Brookfield Properties\xe2\x80\x99 Safety, Health, and Environment Policy.

Proactively identify, manage, and mitigate hazards to reduce risk to the workplace.

Engage in training and continuing education to develop the knowledge, skills, and competencies required to work safely.

Take action to stop work if it cannot be executed safely or if conditions or behaviors are unsafe.

Immediately report SH&E incidents, near-misses, unsafe conditions, and/or at-risk behaviors to their supervisor; then diligently work to correct the problem.

Promote safe work practices and safe working conditions in accordance with all Brookfield Properties Safe Work Procedures.

Wear Personal Protective Equipment when required.

Other duties as assigned.

QUALIFICATIONS

SERVICE / PERSONAL SKILLS:

The position requires constant contact with staff, tenants, contractors, suppliers, and the general public. This high level of interaction with both internal and external customers requires an individual with a keen service orientation and strong public relations skills. Must have excellent communication (oral and written) and interpersonal skills, be friendly, courteous, and diplomatic with a positive attitude.

EXPERIENCE & TECHNICAL SKILLS:

Public relations or hospitality experience is an asset.

Outgoing and customer service oriented.

Excellent interpersonal & English communication skills.

Flexible and adaptable in dealing with a diversity of situations and people

Excellent analytical and problem resolution skills.

Strong organizational, prioritization, and time management skills.

Ability to work in a challenging, fast-paced, multi-tasked environment.

Must be a team player.

Computer literate with a working knowledge of Outlook, Excel, Word, Internet, etc., in a windows environment.

EDUCATION / DESIGNATIONS / LICENSES:

Minimum Grade 12 high school diploma or equivalent.

Valid First Aid, CPR, AED certificate.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Brookfield Properties