Job Description

Since 1949, TVCC has been working with children and youth to help them reach their full potential. Today, a wide range of services and supports are provided for young people with physical disabilities, communication disorders, developmental delays and autism spectrum disorders to support them in attaining the best available quality of life and health. In partnership with local and regional agencies, TVCC annually serves more than 11,000 children, youth and their families from birth to age 19 across Southwestern Ontario in over 700 locations.

We are recruiting for one (1) full time (37.5 hours per week), regular, Corporate Communications Lead.

The Corporate Communications Lead plays a vital role in promoting a robust understanding of TVCC's mission and services across the communities we serve. This role is responsible for creating compelling, accessible, and inclusive content that reflects our values, celebrates the journeys and accomplishments of clients, and supports family-centred care.

Reporting directly to the Chief Executive Officer, the Corporate Communications Lead will work collaboratively across the organization to lead multi-platform communications, including social media, digital storytelling, video, educational resources, and newsletters.

The designated office for this position is London. This position is expected to begin November 2025.

Responsibilities:

Create and coordinate content that promotes awareness of TVCC's mission and impact, organizational initiatives, and client storytelling with a focus on: Social media campaigns and content (e.g., Facebook, Instagram, LinkedIn) Website and blog content that highlights services, programs, and client stories Monthly family newsletters and internal staff communications Production of the annual report and other external communications Educational materials such as tip sheets, infographics, and brochures Short-form video production Work collaboratively with program teams to respectfully share the voices, journeys, and accomplishments of clients and families Lead TVCC clinicians in the development of program specific materials for clients and families (e.g., handouts, videos, webpages) Translate complex or clinical concepts into plain-language content suitable for reaching a wide audience Ensure all content meets accessibility and inclusion standards (e.g., AODA, WCAG, plain language, alt text) Work collaboratively with the TVCC Leadership Team and Corporate Marketing Lead to recommend and execute corporation-wide and program specific communication plans Maintain and implement a content calendar aligned with strategic priorities and awareness initiatives Track digital performance using basic analytics tools (e.g., Google Analytics, Meta Insights) and provide regular reports Maintain and update web content using a content management system (CMS) such as Drupal or WordPress Provide layout and editorial support for internal and external newsletters and campaigns Support adherence to TVCC's brand and style guidelines across all communications Develop internal how-to guides and templates for staff use Assist with community outreach initiatives, internal engagement campaigns, and special projects as needed Work with Children's Health Foundation (CHF) to partner and collaborate on social media posts, events, recruiting client ambassadors and projects Other communications-related duties as assigned

Qualifications:

4 Year undergraduate degree in Communications, Public Relations, Digital Media, Journalism, or a related field Minimum 3 years of experience in a communications or digital media role (experience in a non-profit or health care setting is an asset) Excellent written and verbal communication skills with a focus on inclusivity and accessibility Proficiency in: Canva and/or Adobe Creative Suite (InDesign, Photoshop, Illustrator, Premiere Pro or Rush) Video editing tools (e.g., Adobe Premiere, CapCut, iMovie) Social media scheduling tools (e.g., Hey Orca, Hootsuite, Buffer, Later) Microsoft 365 (Word, PowerPoint, Teams) Content management systems (Drupal or WordPress - Drupal is an asset) Experience with strategic communication, public relations, crisis communication, customer relations and coordinating with volunteer management. Familiarity with AODA, plain language writing, and inclusive communications principles Strong organizational skills and ability to manage competing priorities in a complex environment Collaborative, flexible, and mission-driven approach to work Bilingual (English/French or other languages relevant to Ontario communities) is strongly preferred Experience with fundraising communications and grant writing is an asset
Salary Range: $39.81/hour - $49.76/hour

TVCC is committed to equity and inclusion in the recruitment of qualified staff who reflect and support the diverse perspectives, experiences and needs of clients.

To apply, please email your cover letter and resume (as an attachment in .pdf or Word format) to Human Resources at apply@tvcc.on.ca. In the subject line of your email, please indicate the position you are interested in. To learn more about TVCC, please visit our website at www.tvcc.on.ca.

While all applications are appreciated only those selected for an interview will be contacted.

TVCC is committed to making our recruitment and selection process accessible to all candidates. Accommodations for disabilities are available upon request.

Job Types: Full-time, Permanent

Pay: $39.81-$49.76 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off Vision care
Work Location: In person