Job Description

Qui sommes-nous?

UniUni est un leader nord-americain de la logistique du dernier kilometre, livrant des dizaines de millions de colis chaque annee a travers le Canada et en expansion rapide aux Etats-Unis. Fondee en 2019, UniUni utilise un modele de livraison innovant base sur la technologie et le crowdsourcing pour offrir des services rapides, fiables et economiques aux clients e-commerce locaux, nationaux et internationaux.

Who Are We?

UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually across Canada, from coast to coast, and is rapidly expanding its footprint in the United States. Founded in 2019, UniUni is known for its tech-driven innovation and crowdsourced delivery model, providing fast, economical, and reliable services to local, national, and international e-commerce clients.

Ce que nous offrons?

Chez UniUni, nous offrons a nos employes des opportunites stimulantes pour atteindre leurs objectifs de carriere. Si vous etes pret a rejoindre une equipe dynamique, a travailler avec rigueur tout en prenant du plaisir, nous vous invitons a postuler en ligne et a nous montrer comment vous pouvez contribuer a notre succes.

What Do We Offer?

At UniUni, we empower our employees with opportunities to achieve their professional goals. We value both lateral growth and vertical advancement, ensuring every role helps you develop your skills, broaden your expertise, and build a fulfilling career. We are looking for passionate professionals ready to work hard, embrace challenges, and enjoy being part of a dynamic, fun team.

Requirements

Responsabilites

Superviser les operations quotidiennes d'expedition dans la zone de detail et assurer le respect des procedures. Accompagner les clients lors de la creation de comptes et de l'integration technique. Resoudre les demandes des clients et collaborer avec le service a la clientele pour les reclamations et incidents. Encadrer et soutenir les membres de l'equipe afin de maintenir le rendement et un bon climat de travail. Mettre en oeuvre des ameliorations continues et identifier les goulots d'etranglement operationnels. Assurer la conformite des documents, des bordereaux d'emballage et des processus de tri. Maintenir un environnement de travail propre et securitaire.

Responsibilities

Oversee daily retail shipping operations and ensure procedures are followed Onboard and support clients with account setup and technical integration Resolve client inquiries and collaborate with customer service on claims/issues Lead and support team members to maintain performance and morale Implement continuous improvement and identify operational bottlenecks Ensure compliance with documentation, packing slips, and sortation processes Maintain a clean and safe work environment

Qualifications

Experience en logistique ou en entrepot requise. Une experience en supervision ou comme chef d'equipe constitue un atout important. Experience en service a la clientele ou en ventes souhaitee. Diplome d'etudes secondaires (DES) requis; formation postsecondaire en logistique, en administration ou en operations, un atout. Excellentes aptitudes en communication et en relations interpersonnelles. Competences en leadership et en encadrement. Maitrise de Microsoft Office et aisance avec les outils informatiques de base. Solides competences en organisation, gestion du temps et gestion de multiples priorites. Capacite a resoudre des problemes et a maintenir une grande attention aux details.

Qualifications

Experience in logistics or warehouse settings is required. Supervisory or lead-hand experience is a strong asset. Customer service or sales experience is preferred High school diploma required; post-secondary education in logistics, business, or operations is an asset. Strong leadership and coaching abilities Excellent communication and interpersonal skills Proficient in Microsoft Office and basic computer systems Strong organizational, time management, and multitasking skills Problem-solving mindset with attention to detail

Benefits

Avantages

Assurance dentaire, vision et medicale, Vacances et conges payes, Conges de maladie payes, Programme de formation en gestion, Remboursement des frais de conditionnement physique, Remboursement des frais de scolarite

Echelle salariale:

42 000 $ a 43 000 $ CAD

Benefits

Dental, Vision, Medical insurance, Paid Vacation Holiday, Paid Time Off, Paid Sick Leave, Management training program, Fitness Reimbursement, Tuition reimbursement *

Salary range:

$42,000 to $43,000 CAD