Job Description

Coordinator - Student Life

Important Note: The Coordinator, Student Life position in the University of Saskatchewan\'s Residence system is a uniquely demanding and rewarding role. A non-exhaustive overview of general responsibilities can be found further down this posting. However, due to the need for those fulfilling this role to self-reflect and ensure they can adequately meet and thrive in this fast-paced position in an often chaotic environment that necessitates continual learning and high level performance, a list of attributes requisite to the role and new Team members is crucial to allow candidates to assess potential fit. Please note that candidates may notice multiple openings; this is due the opportunity to restore staff members following the pandemic.

Primary Purpose: The Coordinator, Student Life (Coordinator) is a live-in role and is responsible for all aspects of Student Life in their assigned area of Residence, including student staff management (coaching, support, and discipline), student support (crisis, conduct, and conflict management/resolution), programming delivery, and community oversight. Centered on principles of holistic student development and inclusivity, Coordinators work towards student success and community within Residence, while meeting the needs of an increasingly diverse student population. This work includes continuous conduct follow-up, advising on and coordination of support efforts, and continued assessment of risk for both students and the community.

Nature of Work: The unique elements of this role include:

• A requirement to live in Residence: this refers to living in a furnished apartment located in the Residence complex for which the Coordinator is responsible, and necessitates an understanding and acceptance of not only the benefits of this arrangement but also the challenges of living in the midst of a student environment and the requirement to self-manage any resulting stressors over time
• A requirement to be available outside of regular work hours and to be flexible in this pursuit: in particular, this role involves partaking in a 24/7 on-Call rotation that sees Coordinators responding to issues such as student crises or staff troubleshooting after-hours - responses can vary from a week requiring minor phone responses to overnight work involving multiple cases and immediate documentation; every effort is made to support those on-Call through consultation, check-ins, and time in lieu - however, it is imperative candidates understand that this unique demand involves grace under pressure, resilience, and stamina in both the short and long-term
• A requirement to adhere to and sometimes respond unpredictably to a schedule involving standard work hours balanced with multiple peak or blackout periods (where weekends or evenings may be required for a duration of time, vacations may not be taken, or additional hours may be needed); while every effort is made to ensure equal flexibility and time is returned in a structured give-and-take system, it is again necessary that candidates recognize the intensive workload and collaboration required in this environment and are prepared to work openly and cooperatively while being responsible for and communicating openly regarding any associated personal needs.

Typical Duties or Accountabilities:

• Supporting Students

• Responds to emergency situations and student crisis in a timely manner with appropriate levels of communication, consultation and referral
• Responds - through RAs or personal contact, coaching, or investigative discussion - to students in distress, conflict, or engaging in disruptive behaviors (conduct violations)
• Practices a high level of accountability around student follow-up, record-keeping and reporting
• Reviews student updates and reports and follows up as appropriate
• Works to create an inclusive community founded on principles of equity and an appreciation of diversity
• Designs, facilitates and assesses student development programming based on shifting student needs
• Promotes and enforces adherence to Residence and University policies
• Supporting Student Staff

• Recruits and hires student staff
• Manages and coaches staff, including overseeing disciplinary processes, and meeting regularly with all levels of staff; serves as a role model and mentor to student leaders
• Develops and/or assists in execution of training initiatives, leadership development, and professional development opportunities for student leaders
• Supporting Management and the Coordinator Team

• Functions cooperatively and autonomously, develops priorities based on the goals of the unit
• Collaborates with colleagues, student staff, and students by working to actively contribute to team situations, communicating with respect and actively working to reduce and resolve conflict
• Supports departmental policy and process
• Supporting Residence and the University

• Works to build collaborative relationships and partnerships on-Campus and in the community, especially with services offering student and departmental support
• Works to promote and support Residence and University goals and initiatives

Respects the confidential nature of the position and treats information accordingly

Education: Undergraduate degree is required. Relevant area of study will be considered an asset.

Experience: Resident Assistant experience is required. Preference will be given to candidates who have held Senior Resident Assistant roles and/or other applicable post-secondary/Student Affairs/Residence-related roles. An equivalent combination of education and, particularly, applicable work experience along with some previous Residence experience (must have at least lived in a post-secondary Residence setting) with other residence employment or leadership experience is considered an asset.

Skills: Demonstrated experience in the areas of student leadership, student development, crisis response, and support. Preference will be given to candidates with experience working with highly confidential information, with supervisory skills, and/or with a background in student support. Strong oral and written communication skills are imperative. Program development and conflict resolution skills and experience will be considered definite assets. As a condition of employment, the successful applicant will be required to provide a Criminal Record Check and to obtain First Aid and CPR certification.

Attributes: The qualities or abilities candidates must possess include:

• A high level of commitment - to the role, staff, colleagues, the University, and our students: this includes the intention to maintain open dialogue regarding fit and ability, and to prepare oneself to collaboratively work through while taking responsibility and accountability for personal or professional challenges that act as barriers to satisfaction or success
• The ability to self-reflect: this mechanism is key to an environment that can leave limited time for extensive guidance and can, at times, require immediate and cooperative corrective measures; additionally, personal and professional growth is a focal point of leadership\'s work with Coordinators when time allows, placing emphasis on independence and self-reliance supplemented by coaching and collaboration

This position will work with diverse populations, with a high representation of international students from various geographic, cultural, lingual, and equity backgrounds.

As such, we will strongly consider anyone with this unique student and personal experience and welcome applications from those who will contribute to the diversity of our team and community (must be a Permanent Resident of Canada or hold a work permit with eligibility to work on campus or be in application processes for such).

For any questions, feel free to reach out to Annie Johnson at annie.johnson@usask.ca.

Department: Residence
Status: Term 1 year with the possibility of extension or becoming permanent
Employment Group: ASPA
Full Time Equivalent (FTE): 1.0
Salary: The salary range, based on 1.0 FTE, is $49,301.00 - 77,033.00 per annum. The starting salary will be commensurate with education and experience.
Salary Family (if applicable): Specialist Professional
Salary Phase/Band: Phase 1
Posted Date: 5/31/2023
Closing Date: 7/11/2023 at 6:00 pm CST
Number of Openings: 4
Work Location: On Campus

The successful applicant will be required to provide the following current verification(s) where \'Yes\' is indicated below. Further information is available at:

Criminal Record Check: Yes
Driver\'s License and Abstract Check: Not Applicable
Education/Credential Verification: Not Applicable
Vulnerable Sector Check: Not Applicable

Please review the University of Saskatchewan\'s for faculty, staff and students in consideration of the COVID-19 pandemic. The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan\'s main campus is situated on Treaty 6 Territory and the Homeland of the M\xc3\xa9tis. We pay our respects to the First Nations and M\xc3\xa9tis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.

University of Saskatchewan