Job Description

Location

Brookfield Place - 181 Bay Street

Business

At Brookfield Properties, our global network and relationships are here for our tenants and partners \xe2\x80\x94 wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don\xe2\x80\x99t just coexist, but thrive. If you\xe2\x80\x99re ready to be a part of our team, we encourage you to apply.



This position assists the Manager, Security & Life Safety in overseeing the day-to-day functioning of Security and Life Safety operations including the overall safety and security of tenants, staff, contractors, and public at Brookfield Place consisting of 2.6 million square feet of commercial office space, retail, restaurants, as well parking. This includes Bay Wellington Tower, TD Canada Trust Tower, and 22 Front Street.

This role will help ensure compliance as determined by Brookfield Properties and Government Regulations by applying Security Risk Management principles to mitigate risks, protect assets, as well as the Brookfield \xe2\x80\x9cbrand.\xe2\x80\x9d

This role will be primarily responsible for the emergency management at the facilities and the day-to-day oversight of the physical security (contract guard force) operations. To include but not be limited to Life Safety audits, Inspections and reporting within Brookfield Place.

RESPONSIBILITIES:

• Maintain tenant relationships, meet with tenants regularly, review all tenant billing and reports
• Monitor and coordinate inspection and maintenance of Life Safety & Security Systems
• Obtain and manage guarding quotes as needed or requested
• Process purchase orders for the contract guard force (contracted, non-contracted, and charge back hours) and act as the initial review of related invoices for the Assistant Manager, Security & Life Safety
• Oversee guard force scheduling for regular and additional hours to meet all Brookfield and tenant expectations
• Oversee the regular BEAT team exercises with the assistance of the Manager
• Manage guard contractor KPI reporting and act as the initial point of contact for day-to-day operations
• Regularly edit and distribute reports to department managers
• Prepare and coordinate Emergency Preparedness training
• Prepare and coordinate Fire Warden training
• Assist the Assistant Manager with investigations as required
• Other duties as assigned or required

Compliance:

• Ensure compliance with all local, provincial, & Federal laws pertaining to Life Safety, Health & Safety & Security
• Perform and report on regular Life Safety audits and inspections ensuring the complex stays within expectations
• Design, create and implement policy and procedures to ensure that the best safety practices are being followed
• Identify opportunities for continuous improvement of the department operations, policies, and procedures
• Maintain policy and training documents to establish due diligence
• Plan and assist with annual fire evacuation exercises. Provide training for all occupants, including tenants, staff, and contract service providers
• Assist Manager with required investigations and compilation of internal and external reports
• Participate in the planning and maintenance of property operational budget and capital projects

Leadership Responsibilities:

• Assist with supervision of staff in addition to indirectly supervising up to 40 contract staff
• Act as back-up for the Manager, Security & Life Safety
• Provide adequate training for staff to ensure duties are performed safely and effectively
• Provide and/or facilitate education and training to tenants, staff, and contractors to create a safe and secure environment
• Must be prepared in case of emergencies: carry cellphone and 24-hour emergency contact information
• Must be available to work flexible hours, including various shifts and after hours

QUALIFICATIONS

SERVICE / PERSONAL SKILLS:

This position requires a dedicated team player with a strong commitment to providing excellent customer service. Superior interpersonal and communication skills (written and verbal) are necessary in addition to a professional telephone manner. Organizational, time management, multi-tasking and presentation skills are essential. The ideal candidate will possess strong leadership qualities; including the ability to supervise, develop and motivate staff as required. Proven problem solving, dispute resolution, prioritization and decision-making skills are needed to perform successfully in the role.

EXPERIENCE & TECHINCAL SKILLS:

• A minimum of 3 years\' direct experience in security and life safety is required
• Knowledge of current security industry practices is required
• Experience with security and life safety issues in a high-rise commercial office building is preferred
• Experience working with budgets and budget related processes is preferred
• Experience in Emergency Management
• Experience participating on a JHSC
• Ability to read and interpret Federal and Provincial legislation: Criminal Code; Trespass to Property Act; Occupational Health & Safety Act; Workplace Safety & Insurance Act; Canadian & Ontario Building Code; Fire Code
• Experience with MS Word, Excel, Power Point and Access, as well as Adobe
• Knowledge of CCURE 9000 is considered an asset
• Knowledge of Genetec Security Centre is considered an asset
• Knowledge of Lotus Notes is considered an asset

EDUCATION/DESIGNATIONS/LICENSES:

• Post-Secondary education in security or law enforcement or related discipline is required
• Post-Secondary education in Emergency Management or related discipline is required
• Certified JHSC Member under the Occupation Health & Safety Act is considered an asset
• APP, CPP, PSP or CPTED certification is an asset

We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Brookfield Properties