Job Description

Coordinator, Research Data Management, Research Informatics

BC Children\xe2\x80\x99s Hospital Research Institute

Vancouver, BC

The Coordinator, Research Data Management contributes to the development, implementation, and support of research, QIQA, and operational support projects and associated electronic research data platforms for the PHSA community. The Coordinator works closely with internal and external stakeholders to provide guidance on data development, management, linkage, and integration expertise on various Electronic Data Capture (EDC) platforms at PHSA. The Coordinator ensures research tools are maintained and supported to organizational standards. The Coordinator works closely with the Lead, Research Data Management to manage, develop, maintain, and enhance data operations for PHSA.

What you\xe2\x80\x99ll do

• Provides front-line problem resolution to end users by investigating first line issues and taking corrective action. Answers application utilization questions and inquiries and provides resolutions via telephone, in person or by electronic mail. Escalates more complex issues as required.
• Performs a variety of operational tasks related to the research data platform including creating user accounts, performing new project setups and completing case report forms.
• Provides system users with electronic data management system orientation and training sessions, based on the Data Management Plan. Updates personnel training records.
• Maintains training material, ensuring that it is up-to-date and provide reference materials, on-line tutorials, promotional materials and presentations to system users.
• Maintains ongoing communication with users, data management team and technical support staff to ensure that information is exchanged regarding system upgrades, re-occurring problems and training issues.
• Works closely with the Lead, Data Management to develop and maintain Standard Operating Procedures (SOP\xe2\x80\x99s)
• Prepares reports and regulatory documents and distributes to external individuals and/or groups as required.
• Performs other related duties as assigned.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Bachelor\'s degree in a scientific or business discipline

• One (1) to three (3) years of recent related experience, preferably in a research environment.

Will have the ability to

• Demonstrated experience in MS Office and a high degree of competency with Excel and Word.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Strong interpersonal and collaboration skills and the ability to establish and maintain effective working relationships internally and externally.
• Excellent troubleshooting and organizational skills as well as great attention to detail.
• Expertise in technical documentation.
• Capable of identifying problems and developing creative solutions.
• To work under pressure with a diverse group of people, policies and procedures. Demonstrated ability to handle multiple concurrent assignments.

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission\xe2\x80\x99s 94 Calls to Action (2015), In Plain Sight Report (2020), BC\'s Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $60,427 - $86,863/year. The starting salary for this position would be determined with consideration of the successful candidate\xe2\x80\x99s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Closing date: Applications accepted until position is filled.
Hours of Work: Monday \xe2\x80\x93 Friday; 0800-1600
Requisition # 151443E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

(BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of September 12, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

Labor Agreement Excluded
Requisition # 151443E-2404737
Work Site 4500 Oak Street, Vancouver BC, V6H 2N9
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 0800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 04-Oct-2023

Provincial Health Services Authority