Job Description

Province: Ontario; Alberta; British Columbia; Manitoba; New Brunswick; Newfoundland and Labrador; Nova Scotia; Prince Edward Island; Saskatchewan

City: Mississauga

Location: Tahoe Office, 0100 Stellarton Sobeys, Calgary Office, Victoria Office, Winnipeg Office

Postal Code: L4W 0C7

Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

All career opportunities will be open a minimum of 5 business days from the date of posting.

Ready to Make an impact?

To successfully complete the FoodHero project there is a need to hire a project coordinator (7 months contract) who can support with the national deployment of FoodHero (which is an approved Tier 2 EPMO project). The role will report into Sustainability and work collaboratively with Retail Operations and FoodHero teams to efficiently rollout the program along with effectively engaging with internal and external stakeholders to support the continued success of our national deployment plan.

Here\'s where you\'ll be focusing:

• Work in close collaboration with FoodHero and Sobeys Inc Retail Operations teams and other stakeholders to support the expansion of the FoodHero App across Sobeys Inc banners
• Build and maintain strong relationships with Sobeys Inc locations, Operations, and Sustainability teams to increase engagement
• Provide excellent customer service on daily basis, responding to user requests in timely manner, assisting stores with posting food items
• Drive ongoing engagement of Sobeys Inc banners on the FoodHero platform across Canada, meeting and exceeding targets for store engagement and sales activity
• Develop and maintain relationships with DOs, store managers, franchise operators, and in-store teammates to gain support for expansion of the FoodHero App
• Liaise with FoodHero\'s National Operations team to ensure efficient program delivery
• Coordinate and facilitate training session, providing demonstrations of the FoodHero platform and helping establish best practices
• Deliver presentations with the goal of increasing engagement
• Compile reports for Sobeys Inc stakeholders, ensuring reports meet the requirements of the program
• Collect user feedback from Sobeys locations; conduct structured evaluations with stores to improve usability
• Identify, investigate, and resolve issues that may arise with program activities, working closely with FoodHero\'s Customer Support team
• *Bilingualism (French) is strong asset

What you have to offer:

• Minimum 3 years grocery retail experience
• Strong computer experience with Microsoft Office programs such as Excel, Word and PowerPoint
• Highly organized with a keen eye for details
• Ability to work within a team or autonomously as needed
• Strong written and verbal communication skills
• Good time management skills - ability to handle multiple priorities, organize work and meet deadlines
• Excellent customer service skills

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

Sobeys