Job Description

Coordinator Porting Services

BC Children\xe2\x80\x99s Hospital

Vancouver

The Coordinator, Porter Services supervises the work of designated staff, provides work direction, monitors and adjusts transport job requests, responds to client queries, trains and orients staff on proper work procedures, and makes recommendations on departmental policy and procedure changes. This role is a working supervisor who also performs porter duties such as transporting patients, specimens, equipment, cleaning equipment and within the hospitals in accordance with established standards, policies and procedures on an as needed basis.

What you\xe2\x80\x99ll do

• Provide work direction to designated staff by performing duties such as scheduling and coordinating work assignments and breaks. Provides training and orientation to staff members. Observes porters completing tasks, provide feedback and support to ensure standard processes followed. Provides input into performance evaluations.
• Ensure the quality and quantity of work output by reviewing, prioritizing, and monitoring porters\xe2\x80\x99 tasks via electronic system to ensure timely satisfactory responses to work requests.
• Review porter and porter coordinator communication binders each shift to stay up to date on standard operating procedures. Communicate updates and reminders on standard procedures/department operations to porter through daily huddles, direct communication and reviewing written materials.
• Observes workflow variations and provides recommendations to the manager on adjusting departmental policies and procedures.
• Transport patients to and from required areas as requested by hospital staff in accordance with standard procedures and policies.

What you bring

Qualifications

• Grade 12 plus four (4) years\xe2\x80\x99 recent, related experience including one (1) year in a supervisory capacity or an equivalent combination of education, training and experience

You will also have:

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission\xe2\x80\x99s 94 Calls to Action (2015), In Plain Sight Report (2020), BC\'s Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $29.64 /Hr

Location: 4500 Oak St, Vancouver, BC V6H 3N1
Applications will be accepted until position is filled.

Hours of Work: As per rotation, Central Porter Coordinator Line 3; 0700-1500/1500-2300/2300-0700
Requisition # 149615E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

(BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of August 4, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

Labor Agreement Facilities Subsector
Requisition # 149615E-2402867
Work Site 4500 Oak Street, Vancouver, BC, V6H 3N1
Job Type Regular, Full-Time
Salary/Rate $29.64 / Hour
FTE 1.00
Hours of Work 0700-1500/1500-2300/2300-0700
Work Days Central Porter Coordinator Line 3 - Days worked as per rotation
Expiry Date 26-Aug-2023

Provincial Health Services Authority