Job Description

Why work for CMHA York Region?

We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety, and well-being of employees and offers:


Competitive Total Compensation (including salary, benefits, pension) HOOPP (Healthcare of Ontario Pension Plan) Comprehensive Health Benefits Robust Performance and Career Development Program Learning & development opportunities

Learn more about us by visiting: https://cmha-yr.on.ca/careers/

We are hiring a Coordinator, Philanthropy

Benefits Package:

Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off, including vacation, sick, and personal days, after the waiting period.

Salary:

The salary range for this role is $56,444 to $ 60,461 per annum.

This represents the first three steps of a seven-step salary band. Candidate experience to be considered when deciding starting salary.*

Position

Type:

Full-time, permanent

Posting Closing Date:

June 12, 2025

Location:

The home office is located at 1101 Nicholson Rd, Unit 5, Newmarket, Ontario; however, due to the nature of this role, candidates will be required to attend events in and around York Region and South Simcoe.

Job Profile:

Reporting to the Senior Director, Philanthropy, the Coordinator, Philanthropy is a full-time position that supports all areas of the Philanthropy Department. The position is responsible for overseeing and supporting the donor database and gift processing cycle. The Coordinator, Philanthropy is also responsible for supporting the Philanthropy Team with reporting and analytics, reporting for month-end financial reconciliation, as well as supporting all philanthropic events.

DUTIES

:

Database Support and Administration:

Responsible for Raiser's Edge regular maintenance and integrity of data, duplicate record checks, coding structure, data mapping, and tables Plans, develops, implements, and supports the ongoing integrity, accuracy, and security of the CMHA YRSS Donor Database In consultation with the Senior Director of Philanthropy, creates database policies and procedures and ensures there are current manuals for all database processes Works to maintain and improve overall database integrity, including ongoing maintenance of data, including NCOA and duplicate records management Liaises with database suppliers (including Blackbaud, MailChimp) to troubleshoot, identify, and solve problems Develops database strategies to assist with new fundraising initiatives Ensures timely and accurate entry of donor information, donations, and event participants Manages data mapping, including appeals, funds, and campaigns Manages import mapping and import process from third-party platforms (Benevity, CAF, CanadaHelps, etc.) into Raisers Edge Helps support the management of MailChimp account and sets up eBlasts and creates reports Handles all of the Philanthropy Department's incoming and outgoing mail, including donations Responsible for the timely issuance of thank-you letters and tax receipts Oversees gift-in-kind intake Provides database support and training as required for staff and trusted volunteers to ensure data integrity

Finance

:


Manages all aspects of processing of donations, pledge payments, including monthly and recurring gifts, pledge reminders, data entry, pre-authorized payments, tax receipting, and correspondence, ensuring all processes are in compliance with relevant standards (i.e., CRA) Ensures revenue and expenses are recorded accurately on monthly operating statements Prepares monthly fundraising reports and analysis, quarterly board reports, develops queries, reports, mail lists, and other database reports as required Liaises with the Finance Department to complete monthly balancing reports and annual reconciliation, CRA T3010 reporting, and annual audit Work with the auditors during the audit, ensuring that they have the required backup for revenue and expense testing Provide monthly documentation and reporting to finance for fund and program allocations (Deposit slips, cheque scans, Stripe and BBMS reports, Other Registered Charities reports) Manages all third-party donation platforms (United Way, Benevity, Canada Helps, etc.) Oversees the bi-weekly staff lottery draw, ensuring compliance with AGCO regulations Supports gaming license applications and reporting Provides Philanthropy Team with required reports leading up to and post-events Provides support for and at special and community events as required for cash handling procedures, which requires occasional evening and weekend work.

Donor Stewardship

Provides excellent donor service, answers donor inquiries by phone/email Deals directly with donors to accept donations, including following up with donors on missed or declined payments Supports donor recognition strategy, including sending thank you letters, donor stewardship packages, and naming and listing opportunities

Community Engagement:

Contributes to developing a culture of philanthropy by building collaborative relationships with all CMHA YRSS colleagues Supports colleagues at signature and community events Supports community event organizers with financial logistics, such as creating DIY donation portals Represents CMHA YRSS positively and professionally

Health and Safety:

Follows program guidelines and the Client Safety Framework to promote the safety of self, co-workers, subcontractors, and clients Follows all health and safety policies and procedures as per the CMHA YRSS Health and Safety Program

Professionalism:

Regularly updates professional knowledge through educational events, workshops, and profession-related reading and training

QUALIFICATIONS:

Education, Designations, and Certifications:

University degree or college diploma (new graduates welcome)

Prior Work Experience:

2 years of experience in the charitable/not-for-profit sector preferred Minimum 2+ years' experience with CRM database, ideally with Blackbaud databases (E-Tapestry, Raiser's Edge, RENXT)

Disclaimer:

In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here.

Working Conditions:

This is a hybrid role that works extensively at a desk using a computer and telephone for up to 7 hours per day in a standard open office setting. Occasional weekend and evening hours may be required.

Application Procedure:

If you are interested in this opportunity, please visit https://cmha-yr.on.ca/careers/ and search for Coordinator, Philanthropy Job Posting. Click on the "Apply Now" button and proceed to upload your cover letter and resume.



Complete the application form and

submit the following:

Optional Cover letter

with 300 words or less and tell us why you would want this role and why you should be considered for the position (PDF or Word)

Resume

(PDF or Word) (submissions received without a resume will not be considered)*


CMHA-YRSS is dedicated to promoting employment equity and dismantling obstacles to employment for marginalized communities. CMHA-YRSS supports the journey to mental wellness, and we welcome applicants with lived experience of mental illness. In acknowledgment of the systemic underrepresentation faced by Black, Indigenous, racialized peoples, and those living with disabilities, this opportunity has been developed based on the special program provisions of the Ontario Human Rights Code. We therefore extend invitations for applications from the following groups:


Racialized Persons Indigenous Persons Persons living with Disabilities

While we thank all candidates for their interest, only those selected for an interview will be contacted.