Job Description

Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Coordinator is responsible for the Office of Virtual Health operations, business processes and reporting requirements and provides administrative and initiative management support to the Office of Virtual Health. The Coordinator is responsible for supporting the development, implementation and evaluation of processes to standardize and create efficiencies within the program and to support the team and move virtual health forward.. The Coordinator collaborates with others by supporting the development and implementation of processes or tools to ensure administrative and management functions operate efficiently. This role is responsible for producing and delivering management reports to the Office of Virtual Health Leadership team and manages the day-to-day queries to the Office of Virtual Health. The Coordinator is a member of various teams for provincial initiatives and leads the management of tasks including coordinating various groups, collaborating with others to get information, facilitating group consensus for recommendations and reporting back to the project teams.

Duties/Accountabilities:

• Leads and manages the development, implementation and evaluation of business standards, work methods and procedures within the Office of Virtual Health by analyzing the current processes and looking for r areas for improvement in order to increase efficiency and contribute to the completion of high quality work.
• Collaborates with various PHSA departments to improve efficiencies and quality of standardized operations and business processes by analyzing data, identifying gaps and determining solutions.
• Provides administrative support to the Office of Virtual Health including the preparation and processing of invoices, documents, reports and information, responding to and triaging requests, Virtual Health queries, managing meeting logistics and overseeing meeting outcomes and deliverables.
• Provides program management support by leading and coordinating the completion of tasks and progress reports by performing duties such as liaising with external stakeholders to gather data, identifying stakeholder concerns in meeting targets and reviewing feedback and providing recommendations to improve the process. Coordinates the development of various status reports based on the data received.
• Monitors period, quarterly, mid-year and year-end budget expenditures and reports variances. Gathers and summarizes financial information related to assigned projects for submission to Office of Virtual Health Leadership Team.
• Coordinates the dissemination of information and knowledge related to projects and initiatives through a variety of vehicles to internal and external stakeholder groups

Qualifications:

A level of education, training, and experience equivalent to a Bachelor\'s degree in Planning, Business Administration, Health Administration or other related field with specific courses in project management and a minimum of three (3) to five (5) years of recent related experience in administration and business operations.

Demonstrated initiative, high motivation, independent problem solving and creative solutions implementation capabilities. Proven organization skills and ability to coordinate multiple projects and meet deadlines and high attention to detail. Demonstrated ability to work in a complex fast paced corporate environment with minimal supervision and procedural guidelines and to be flexible to meet and adapt to changes in organizational and project priorities. Demonstrated advanced skills in word processing, spreadsheet, planning and presentation software. Excellent written and verbal communications skills. Strong people and team skills with demonstrated ability to engage others both internal and external to PHSA and provide guidance, leadership and facilitation for problem solving. Demonstrated organizational skills and ability to prioritize workload and work under pressures to meet multiple deadlines.
Labor Agreement Excluded
Requisition # 148376E-2401563
Work Site 1333 West Broadway, Vancouver
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 0830-1630
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 01-Aug-2023

Provincial Health Services Authority