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Job ID: 36159
Job Category: Emergency, Fire and Paramedics Services
Division & Section: Deputy City Manager IDS Office, Office of Emergency Management
Work Location: 703 Don Mills Road
Job Type & Duration: Full-time, 1 Temporary (24 month) Vacancy
Salary: $101,900 - $131,222, Wage grade 7.0
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 21-Mar-2023 to 04-April-2023

Are you ready for your next career move? Are you a motivated, positive and adaptable team player with a diverse skillset that includes emergency response operations, logistics, planning, and training? Do you thrive in a fast-paced environment that offers the opportunity to work on high profile issues? If so, the City of Toronto\'s Office of Emergency Management (OEM) may be the place for you! The OEM is looking for action-oriented professionals to join our team. As a Coordinator, you will help implement the City\xe2\x80\x99s emergency management program in close collaboration with emergency services and public safety agencies, other City divisions, non-government organizations, broader public sector agencies and the private sector. This will see you take a key role in the preparation for, and delivery of, the 2026 FIFA World Cup from an emergency management perspective. You will also play a role in emergency management for special events in the City while working collaboratively with departmental and divisional representatives \xe2\x80\x93 from senior executives through to the operational level.


Job Summary
The successful candidate will use innovative approaches to solve problems and lead multi-stakeholder projects in any of the following areas:

• Operational response coordination
• Emergency readiness for major planned special events
• Hazard identification and risk assessments
• Critical infrastructure identification and assurance
• Business continuity planning
• Emergency risk communications, public education, and community outreach
• Emergency social services
• Emergency operations centre readiness
• Plan development, exercises and training
• After action reviews, corrective action processes, and performance management

Major Responsibilities

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  Supports and occasionally leads the City\'s response to emergencies by attending the Emergency Operations Centre or being deployed to an emergency site in the field (e.g. site emergency operations centre, emergency reception centre).
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  Supports OEM\'s 24/7 emergency response capacity through shared participation in on-call schedule, as required.
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  Ensures the development, maintenance and evaluation of effective policies, guidelines, procedures, standards and plans to:
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    Support emergency readiness of major planned events across the city in close collaboration with first responders, event organizers and other stakeholders;
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    Identify specific hazards and critical infrastructure upon which the City\'s risk-based prevention, mitigation and preparedness activities, strategies, and initiatives are managed and developed;
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    Support continuity of operations across the City;
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    Support risk communications and engagement of non-governmental organizations, private sector agencies and the public;
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    Support the delivery of emergency social services to emergency-affected persons; and
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    Support the City\'s prevention of, mitigation against, preparedness for, response to and recovery from a range of hazards, including all-hazards response plan (e.g. City\'s Emergency Plan) and risk-specific response plans (e.g. City\'s Nuclear Response Plan).
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  Conducts jurisdictional research into emergency management best practices for large scale events
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  Work with the OEM and Toronto Police Services on establishing the Integrated Safety and Security Unit for the 2026 FIFA World Cup
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  Develops and maintains the City\'s Emergency Operations Centre and alternate Emergency Operations Centre in a state of operational readiness for immediate activation on a 24/7 basis.
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  Develops, conducts and evaluates exercises and training for staff from City divisions, agencies, and commissions; other municipalities and the provincial and federal governments; private sector groups; non-governmental organizations and volunteer agencies.
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  Develops and conducts after action reviews and corrective action processes to identify best practices and lessons learned and leads performance management processes.
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  Collaborates with internal and external stakeholders to facilitate the development of goals and objectives for the City\'s emergency management program.
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  Establishes performance measures to continuously improve performance and the standard of excellence in the organization.
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  Identifies innovated and resourceful approaches, concepts and analysis methods to make recommendations for improvements.
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  Develops business cases, requests for proposal, project charters, work plans and other standard documents to support assigned projects.
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  Anticipates obstacles and consequences and thinks ahead about next steps.
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  Recognizes problems, makes recommendations, and when appropriate, takes appropriate corrective/preventive action.
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  Leads and/or supports project steering committees and interdepartmental teams, chairs meetings and promotes systematic discussion of complex topics.
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  Acts as a division representative and bring analysis and conclusions forward to internal and external stakeholders.
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  Provides advice and updates to senior management, using innovative, effective methods to present information (e.g. dashboards, presentations, reports
  

What do you bring to the role?

• Post-secondary education in a related field (e.g., emergency management, public safety) or the equivalent combination of education and/or relevant experience.

• Considerable experience coordinating large planned special events or managing an Organization\xe2\x80\x99s response to complex emergencies.

• Extensive experience in developing and overseeing large, complex projects, such as emergency management initiatives in a major public or private sector organization.

• Considerable experience in emergency services, public safety, risk reduction, and/ or emergency management.

• Considerable experience operating as a fully accountable project leader, identifying challenges and needs, and initiating, coordinating and managing the implementation of solutions.

• Considerable experience using various software applications including MS Office Suite (Microsoft Word, Excel, PowerPoint etc.).

• Excellent analytical and critical thinking skills to provide recommendations and advice to senior management.

• Exceptional interpersonal and negotiation skills with the ability to establish positive working relationships and communicate effectively with a broad range of stakeholders including senior leadership, other City staff and councillors, emergencies services and public safety agencies, external organizations and members of the public.

• Strong oral and written communication skills, including the ability to prepare and deliver presentations and write plans, procedures, reports, and briefing materials.

• Excellent organizational skills and attention to detail, with the ability to work in a high-volume, high-stress and politically sensitive unit, while delivering projects under tight deadlines with minimal supervision.

• Knowledge of the roles and responsibilities of key stakeholders in the City\xe2\x80\x99s emergency management program, including local, provincial and federal governments, emergency services and public safety agencies, non-government organizations, broader public sector agencies and private sector businesses.

• Knowledge of the current issues and trends in the field of emergency management, including familiarity with relevant legislation (e.g., Emergency Management and Civil Protection Act, Occupational Health & Safety Act, Chapter 59 of Toronto\xe2\x80\x99s Municipal Code).

• Ability to travel to the Emergency Operations Centre or an emergency site (e.g. site emergency operations centre, emergency reception centre) at any time of the day or night.

Note To Current City of Toronto Employees
City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".


Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City\xe2\x80\x99s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City\xe2\x80\x99s Hiring Policies and Accommodation Process.