Job Description

Variety - the Children's Charity Ontario & Variety Village

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Position Title:

Coordinator, Life Skills & Respite Programs

Reports to:

Manager, Programs

Job Type:

Regular

,

Full-Time

Hours:

35 hours per week

Location:

Variety Village, Scarborough ON

Salary:

$48,000 to $52,000/year, based on experience and qualifications

Who we are:

Located in southwestern Scarborough, Ontario, Variety Village is an inclusive, adaptive, and family friendly facility serving more than 30,000 individuals each year. Variety Village has had, and continues to have, a profound impact on the lives of people with disabilities and their families. Through adaptive sport and recreation programming, outreach and education, Variety promotes inclusion and healthy living through adapted physical activity.

Summary:

Reporting to the Manager, Programs, the Coordinator will be responsible for overseeing the safe, inclusive, and efficient delivery of the Adult Day Program, Life Skills and Respite Programs, including sessional programs offered during evenings and weekends, as well as summer and school break camps. The role includes supervising staff and volunteers, coordinating administrative and scheduling duties, curriculum development, supporting staff training, performance management, and participant and caregiver inquiries. The successful candidate will lead by example, fostering teamwork, and responsiveness to feedback from coworkers, participants, and caregivers. The Coordinator will also take on shared responsibilities across other program areas on a scheduled basis.

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Responsibilities include, but are not limited to:

Supervision, Leadership and Staff Development: Recruit, train, manage, coach and guide staff to promote positive employee relations, morale, innovation and productivity. Develop and implement processes to support program quality and performance monitoring. Ensure compliance with governing legislation and regulations, corporate policies, procedures, standards and guidelines. Maintain current knowledge of technical skills to support staff development. Schedule staff effectively each session and confirm hours for payroll in the When I Work scheduling application. Ensure all staff are trained and follow Health and Safety, AODA and Plan to Protect policies and regulations.

Administration:

Prepare reports and analyze data on customer satisfaction, registration numbers, revenue and expenses. Monitor and review daily, weekly and sessional statistics and checklists. Manage session creation and program management within the organization's CRM system. Maintain accurate attendance and evaluation records for participants. Oversee the ordering and inventory of program related equipment, ensuring it is in good condition. Review, follow up and file all program related incident reports.

Customer Service and Community Development:

Provide excellent customer experience by anticipating and resolving inquiries and concerns, requests promptly. Liaise and develop partnerships with community leaders, groups, sponsors and external groups and agencies. Represent Variety Village on external committees, associations, and working groups to gather information, discuss emerging trends, best practices and challenges, and develop partnerships. Assess community needs through data analysis on an ongoing basis. Attend community fairs and expos to promote Variety Village programs and camps.

Program Development and Delivery:

Lead programming for 5 hours a week. Mentor and coach staff during program delivery as required. Identify trends, growth opportunities and areas for improvement for future programming. Develop and update program curriculum for the Adult Day Program, Life Skills and Respite programs. Build and implement action plans to meet targets and potential growth of programs. Assist the Manager with marketing and business planning. Promote and create awareness of programs and develop strategies to increase customer recruitment and retention.

Budget:

Assist in developing the department's annual budget. Track, monitor and analyze program registration numbers. Manage current program related expenditures, ensure compliance with approved budgets and sign off processes.




Other duties as assigned to support departmental and organizational needs.

Qualifications and Key Competencies:

Valid Standard First Aid with CPR-C. Post-secondary education in Recreation / Leisure, Sports Administration, Physical Education, Disability Studies or in an equivalent field. Demonstrated success in a supervisory role or leadership role. Excellent leadership, communication and organizational skills. Proven self-starter with the ability to work independently or as part of a team. Flexibility to work within the core Life Skills and Respite program hours. Experience in adapted physical education and instruction and knowledge of Health & Safety protocols. Experience in integrated programming. Experience with CRM and staff scheduling software an asset. Knowledge of Adult Day Program, Life Skills and Respite programs, including adapted programming and service. Knowledge of disability awareness including programming, accessibility provisions, adapted equipment and adapted sport/recreation programming.


Interested applicants should submit their cover letter including salary expectations and resume to the email below by

December 5, 2025.

Please note thatselected applicants will be required to participate in a multi-step interview process. A criminal check will also be required.

humanresources@varietyontario.ca

Variety is committed to building an inclusive workplace that embraces diversity, values differences, and supports the full participation of all employees. We welcome applications from those who are passionate about contributing to a workplace culture where everyone feels valued and included. We welcome applications from racialized persons/persons of colour, Indigenous persons, persons with disabilities, 2S & LGBTQIA+ persons, and anyone who can add to the diversity of our team. We offer accommodation to applicants with disabilities throughout our hiring process, upon request.





We thank all applicants in advance and advise that only those selected for an interview will be contacted.

For more information visit www.varietyvillage.ca