Job Description

Coordinator, Immunization Records
Health Services - Immunization Services
Status: (2) Contract Full-Time - Until December 31, 2024
Salary Range: $54,969- $68,713 per annum
Work mode: Hybrid* see below for more details about this work mode
Location: 7120 Hurontario street, Mississauga, ON
Hours of work: 35 hour/week
The health services team has exciting opportunities for Coordinators within the Immunization records team. If you are a result-driven professional who can exercise a high degree of customer service including conflict resolution when liaising with internal and external contacts, including parents, school and childcare administrators, health care providers, nurses, internal contact centres and other administrative support staff within and outside the division, then consider this position within our team.
What you will do in this role:

• Working with the provincial Panorama immunization database, you will be managing immunization records for approximately 250,000 students registered in schools and in licensed childcare centers within the Region of Peel to ensure age-appropriate immunization is administered. Panorama functionality includes the Student Information Exchange (STIX) and the Public Health Information Exchange (PHIX) features
• Communicate information about the immunization records review and enforcement process in compliance with the requirements as specified in the Immunization of School Pupils Act and Child Care and Early Years Act to parents, school staff, childcare facility staff, physicians and internal staff
• Collect, document, review and interpret immunization and exemption information received from parents/legal guardians, students, schools, physicians and other health care providers
• Provide customer service including conflict resolution on the telephone and in person, responding to requests for exemptions, translations, collection and disclosure of immunization records in compliance with the Personal Health Information Protection Act (PHIPA)
• Utilizing written and verbal translation services to facilitate interactions between client and staff for the purpose of updating immunization records
• Complete assigned tasks and assist in conducting immunization records investigations. Notify students/parents/guardians/childcare providers with incomplete records and enforce the Immunization of School Pupils Act and the Day Nurseries Act for those who are not in compliance.
• Preparing forms, documents and correspondence for parents/legal guardians, students following review of immunization records and exemption documents using MS Word
• Gather and maintain program statistics using appropriate tools such as Excel, Access databases, etc.
• Follow Divisional policy and procedures as well as section and program work instructions, ensure best practices are implemented in daily work and navigate internal document management systems such as MS SharePoint
• Records management including the control of paper records and electronic information within Peel Public Health. Management of incoming mail, filing, storage and disposal of records according to established document retention guidelines.

What the role requires:

• High school diploma with post secondary education in a related field such as business administration, medical office administration and database management
• Minimum of one year experience working with medical records, medical databases or an equivalent combination of education and/or experience may be considered.
• Experience with health information databases, Panorama and/or the Immunization Records Team is an asset.

Skills/Abilities:

• Strong, accurate data entry and keyboarding skills
• Intermediate proficiency in MS office (Word, Excel, Access)
• Demonstrated expertise in customer service
• Attention to detail
• Exceptional organizational skills
• Ability to work in a self-directed manner within a collaborative team environment
• Strong communication skills needed to interact effectively with a variety of customers at all levels

Perks @ Peel and why you will love working for us:

• Accrue vacation on a monthly basis
• 3 paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing.
• Annual performance review and merit increases based on performance (where applicable)
• Supportive leadership as part of a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) as well as learning and development resources

Work Mode & Job Location: at 7120 Hurontario Street, Mississauga, ON
In this role you will have the ability to work in a hybrid model i.e., both on-site at the 7120 Hurontario Street, Mississauga, ON worksite and remote when required based on operational requirements. The frequency of on-site activities may vary. Your remote work location must be located within the province of Ontario.
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will be completed with video conference technology.
If this opportunity matches your qualifications and experience, please apply on-line.
About Us
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. The Region of Peel delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.
Were working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,500 strong and since 1974, weve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month with the presented by Excellence Canada, the Region of Peel is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Region of Peel, people come first. Each employee has an important role within our community and when we work together, its impactful. We encourage you to in delivering essential services and programs to our diverse community. You won\'t find a better opportunity than the Region of Peel.
Additional Information
The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.
The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact .
Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicants responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.