Job Description

Staff - Non Union
Job Category M&P - AAPS
Job Profile AAPS Salaried - Student Management, Level A
Job Title Coordinator, Experiential Learning
Department Program Administration | Robert H. Lee Graduate School | UBC Sauder School of Business
Compensation Range $4,688.67 - $6,754.00 CAD Monthly
Posting End Date August 31, 2022
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
This position has the option of a hybrid work arrangement.
Job Summary
UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission.
We acknowledge that UBC Sauder at the Vancouver Campus is situated within the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at the UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh.
When you join UBC Sauder School of Business you become part of a team of academics and professionals committed to making a positive impact through business education.
UBC Sauder’s Robert H. Lee (RHL) Graduate School delivers all aspects of a portfolio of six professional graduate degrees in business, independent of Graduate + Postdoctoral Studies. Our MBA programs and specialized Master’s programs operate within a highly competitive international environment. The RHL works closely with multiple and distinct stakeholders - faculty, staff, students, business community and alumni - to remain competitive through the delivery of an exceptional student experience. We thrive in a fast-paced, dynamic environment with a strong service culture and a commitment to continuously innovate and improve all aspects of our work. We are proud of our transformational programs and our students - the next generation of changemakers.
The Coordinator, Experiential Learning works proactively and independently to design, plan, lead student programming and provide oversight and coordination for business strategy integrated courses. Advises on global learning activities across all RHL graduate programs. The Coordinator develops relationships with students, faculty and employees and interacts with high-profile business, community and educational leaders to enhance student experience.
Organizational Status
Reports directly to the Manager, Program Administration. The incumbent works closely as a member of the RHL Graduate School Student Experience Team and liaises with numerous central UBC services and UBC Sauder units.
Work Performed
Integrated, Experiential and Global Programming & Student Support:

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  Responsible for developing and implementation of strategies with faculty and staff to deliver experiential, integrated and global programming supporting key student learning outcomes.
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  Leads planning, coordination, implementation and evaluation of experiential, integrated, and Global Learning programming working with business community clients, faculty and students.
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  Advise students regarding experiential, integrated and global courses/programming.
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  Coordinates multi-faceted, complex and high-profile events.
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  Develops and oversees the coordination of the communications and logistics for all experiential, integrated and global learning events and programming.
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  Attends regular course planning meetings, contributing ideas to the discussion and ensuring follow-up on deliverables or initiatives the group undertakes.
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  Liaises with international partners to develop best practices and plans for improved student experiences for the integrated and global courses and events.
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  Provides proactive coordination for instructors team-teaching in cross-functional, integrated courses.

Educational Systems + Technology:

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  Designs and develops Course Learning Management systems to ensure that students have access to appropriate course content in conjunction with course instructor.
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  Designs and implements onboarding and orientation activities for incoming students to enhance student experience.
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  Liaises with international partners to streamline Course Learning Management Systems for integrated and global courses and to develop best practices.

Data, Research and Reports:

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  Researches and analyzes the market to identify new program initiatives, and makes recommendations to RHL managers and directors. Develops and implements new initiatives in line with the strategic direction and growth of the RHL.
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  Drafts reports and surveys, conducts research to support the strategic priorities of the RHL Graduate School, including liaising with external organizations and institutions. Advises on results and creates plans to move forward with presented data.
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  Designs visual representations of data analyses and key success indicators for RHL programs. Creates formalized findings for the senior managers based on findings.
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  Maintains confidentiality in accordance with UBC privacy regulations and law.

General Administration:

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  Develops innovative procedures and practices with the goal of improving student and unit service and efficiencies.
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  Manages the planning and execution of key integrated course events.
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  Coordinates integrated and global courses logistics and materials.

Other Duties:

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  Performs other related duties in keeping with the qualifications and requirements of the job.
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  Represents the RHL Graduate School with international partners while coordinating key global learning experiences for students.

Consequence of Error/Judgement
The incumbent exercises considerable judgment and initiative in handling matters of a complex and non-routine nature, requiring interpretation of university and departmental guidelines, procedures and policies in planning the sequence of duties, the work methods to be employed, and action to be taken. Consequence of error is high; errors may lead to students not being able to graduate. Errors in judgment and communication may lead to inefficiency of operations, unmet deadlines and loss of valuable time and opportunities for students and instructors. Lack of cross-cultural sensitivity in communicating with students may cause serious misunderstandings and damage to the international reputation of the programs and the School.
Supervision Received
Works independently, occasionally consulting supervisor with reference to highly unusual or very complex problems. Exercises considerable judgment in selecting and interpreting information to determine appropriateness to deviate from standard processes/decision. Determines data and inputs needed to make informed decisions. The position duties are governed by broad instructions and policies, involving frequently changing conditions and priorities.
Supervision Given
Formally trains new staff on work procedures, and assigns and oversees work of Work Learn students and temporary staff.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience, or an equivalent combination of education and experience.
Preferred Qualifications

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  Experience in supporting global and/or experiential learning.
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  Demonstrated excellence in both verbal and written communications.
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  Demonstrated ability to manage projects concurrently and successfully while working independently under general direction.
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  Effective time management skills and the ability to work for long periods independently.
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  Self-motivation, eagerness to learn and entrepreneurial spirit.
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  Ability to establish and maintain relationships across multiple key stakeholders, tailoring communication styles accordingly.
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  Must be poised and articulate in dealing with a variety of stakeholders and have the ability to exercise a high level of tact and discretion when working with information of a confidential and/or sensitive nature.
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  Experienced working with students, answering inquiries and resolving problems and issues.
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  Ability to exercise judgement under pressure and demonstrate initiative in handling matters of a complex and non-routine nature.
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  Ability to work flexible hours and overtime.
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  Ability to manage financial matters gathering, organizing and summarizing financial information.
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  Strong working knowledge of research methods as well as ability to analyze and present complex data.
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  Must have a strong working experience with MS Office applications, including advanced skills in Excel. Must have hands-on knowledge of online content delivery and management (WordPress and/or website management).
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  Working knowledge of online databases and contact management systems is an asset.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
Pursuant to the BC Human Rights Code Article 42, preference will be given to Indigenous applicants.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.