Job Description

:JOB TITLE: Coordinator, Community ProgramsDEPARTMENT: Community ServicesPOSTING NUMBER: 106493NUMBER OF POSITIONS: 1JOB STATUS & DURATION: Full Time PermanentHOURS OF WORK: 35 hour workweek / shift work / variable hoursLOCATION: In- PersonSALARY GRADE: 5HIRING SALARY RANGE: $ 86,091.00 - $ 96,853.00 per annumMAXIMUM OF SALARY RANGE: $ 107,614.00 per annumJOB TYPE: Management and AdministrationPOSTING DATE: December 23, 2024CLOSING DATE: January 8, 2025AREA OF RESPONSIBILITY:Reporting to the Recreation Supervisor, the Coordinator Community Programs ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community.Business Distinctions:

• Aquatics/Skating
• Active Living xe2x80x93 may include dance, racquet, fitness, outdoor education, youth/general, preschool, child care
• Seniors
• Arts
• Golf, Curling, Tennis
• Ski, Xtreme, Special Events
• Generalist
• Special Needs
• Community Development & Programs

1. Supervision, Leadership and Staff Developmentxc2xb7 Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needsxc2xb7 Form action plan to ensure program quality assurancexc2xb7 Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelinesxc2xb7 Evaluate training needs, and manage execution of staff trainings, orientations and meetingsxc2xb7 Ensure current self-knowledge of technical skills for staff development,2. Administrationxc2xb7 Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.xc2xb7 Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.xc2xb7 Manage and review daily, weekly and sessional statistics and checklistsxc2xb7 Manage membership extensions, suspensions and payroll verificationxc2xb7 Adherence to all mandated deadlinesxc2xb7 Participation in facility teamxe2x80x99s quality assurance programxc2xb7 Coordinate payments/documentation for all invoices in accordance to corporate standards3. Customer Service and Community Developmentxc2xb7 Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successesxc2xb7 Liaise with community leaders, groups, sponsors and external groupsxc2xb7 Ongoing assessment of community needsxc2xb7 Manage community events (including analyzing follow-up reports and debriefing)xc2xb7 Develop strategies to increase customer recruitment and retention4. Program Developmentxc2xb7 Report on trends and areas of growth including future opportunitiesxc2xb7 Manage quality programming through ongoing program visitsxc2xb7 Manage program development and brochure development processesxc2xb7 Form and implement action plans to meet targets and potential growthxc2xb7 Assist Recreation Supervisor with marketing and business planxc2xb7 Manage internal marketing of programs within community centre5. Budgetxc2xb7 Build revenue strategies to increase financial stabilityxc2xb7 Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisorxc2xb7 Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvalsSELECTION CRITERIA:EDUCATION:

• Post-secondary degree or diploma preferably in related field (i.e. Gerontology, Recreation & Leisure, Kinesiology, Physical Education)

EXPERIENCE:

• Minimum 3 years experience in recreation programming and/or facility management

OTHER SKILLS AND ASSETS:

• Excellent public relations skills and ability to effectively deal with the public
• One year supervisory/team lead experience working with staff and volunteers
• Knowledge of provincial and other legislative regulations pertinent to program discipline
• Exposure to budgeting and financial management
• Proficiency in MS Office
• Able to work variable, scheduled hours including evenings and weekends
• Current Standard First Aid/CPR-C
• Valid Ontario non-probationary Class G Driverxe2x80x99s License and have access to a vehicle

Aquatics: Aquatic Supervisor Training or Aquatic Management Training AND Aquatic Safety Inspectors*Above considered to be an asset for non-aquatic managersFitness: Strongly recommended current FIS or PTS certification with CanFit Pro and/or CSEP and/or equivalent certification with recognized affiliationGolf: PGA of Canada Class A member and Diploma in Professional Golf Management or equivalent**Various tests and/or exams may be administered as part of the selection criteria.LI-SE#LI-OnsiteInterview: Our recruitment process may be completed with video conference technology.As part of the corporationxe2x80x99s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.If this opportunity matches your interest and experience, please apply online quoting reference #106493 by January 8, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select xe2x80x9cprefer not to answerxe2x80x9d as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicantxe2x80x99s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new

City of Brampton