Job Description

Position Information

Position Title

Coordinator, Certificate Programs

Department/Unit

School of Health Administration

Location

Halifax, Nova Scotia, Canada

Posting Number

S138-25

Employee Group

NSGEU Local 77

Position Type

Term

Duration of Contract (if applicable)

10 months

Employment Type

Part Time

Full-time Equivalency (FTE)

0.4

Salary

$25.89 - $32.77 per hour ($43,754 - $55,384 per annum, prorated to $14,585 - $18,461 at 0.4 FTE for10 months)

Classification

C5

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Founded in 1982, the School of Health Administration was one of the first of its kind in Canada and is recognized nationally and internationally as a leader in health administration. Our success is attributed to the talent and determination of faculty from a variety of backgrounds who are committed to student success. Reporting to the Administrative Manager, the Coordinator, Certificate Programs will provide clerical coordination to certificate offerings in the School of Health Administration, including support to students and instructors, to sustain excellence in the overall running and promotion of the certificate programs.

Key Responsibilities

Coordinate the online registration system for tracking of applications, and submission and collation of applications. Create participant files. Monitor, track and process tuition payments and refunds. Maintain statistical reports on applications, admissions, registrations, and tuition revenue. Monitor and respond to a wide variety of applicant and student e-mail inquiries. Prepare and e-mail acceptance letters to applicants. Provide guidance/support to applicants in navigating the on-line application system, working in collaboration with the Faculty of Open Learning to resolve issues. Complete all logistical and financial processes associated with certificate offerings. Book venues, equipment, catering, order swag. Prepare and organize signatures for certificates. Process cheque payments. Prepare deposits, purchase orders, and spending and honorarium payment reports. Liaise with the Academic Lead(s) and instructors to ensure the timely collection of all learning materials. Prepare learning resources for the Print Centre, and collate and prepare for students. Manage and upload PowerPoint slides and course materials in the learning management system. Prepare letters for instructors outlining their topic, date of presentation and honorarium. Respond to, and answer questions from instructors, following up to seek answers as required. Collect personal information from instructors for honorarium payments. Provide onsite support during program delivery. Complete room set-up, ensure all teaching technology is in working order. Greet and register attendees and instructors. Troubleshoot issues (e.g. audiovisual, computers, participant needs, catering, room bookings) and liaise with hotel/onsite staff to resolve as necessary. Support the Academic Lead(s) as required.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

Business/office administration diploma is required with approximately three to five years' related experience (or equivalent combination of training and experience). Must have strong computer skills with proven experience both learning and using a variety of computer programs. Proficiency in MS Office (Word, Excel, and PowerPoint). Must have excellent customer service, interpersonal and communication (verbal and written) skills. Proven experience working independently in a busy, client-focused environment. Must have strong attention to detail, and problem solving and organizational skills.

Assets

Experience in a post-secondary institution. Experience with Brightspace or other learning management systems.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie's core competencies (https://www.dal.ca/dept/leaders.html), in particular:

Respect & Inclusion Adaptability Knowledge & Thinking Skills Communication Service

Additional Information

Application Consideration

Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.



We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit

www.dal.ca/hiringfordiversity


Posting Detail Information

Number of Vacancies

1

Open Date

07/21/2025

Close Date

07/28/2025

Open Until Filled

No

Special Instructions to Applicant

Quick Link for Direct Access to Posting

https://dal.peopleadmin.ca/postings/19339