Job Description

JOB TITLE: Coordinator, Centralized Programs
DEPARTMENT: Community Services
POSTING NUMBER: 106979
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 35 hour workweek / variable hours
LOCATION: 175 Sandalwood
SALARY GRADE: 5
HIRING SALARY RANGE: $88,458.00 - $99,516.00 per annum
MAXIMUM OF SALARY RANGE: $110,573.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: December 16, 2025
CLOSING DATE: December 31, 2025
AREA OF RESPONSIBILITY:
Reporting to the Recreation Supervisor, the Coordinator, Centralized Programs, ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community. Business distinctions include:

• Program Services
• Community Engagement/Development
• Development and Training
• Administrative Services

SUPERVISION, LEADERSHIP AND STAFF DEVELOPMENT

• Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
• Form action plans to ensure program quality assurance and financial accuracies
• Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines
• Evaluate training needs, and manage execution of staff trainings, orientations and meetings
• Ensure current self-knowledge of technical skills for staff development

ADMINISTRATION

• Lead the Science, Technology, Engineering, Art and Mathematics (STEAM) program portfolio through the initiation, development and management of STEAM programs and related initiatives
• Provide oversight of various community outreach programs (e.g. Fit Kids & Water Safety, Drowning Prevention Team) including the recruitment, training, scheduling and management of part-time staff
• Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.
• Participate in long-range calendar and operational planning discussions to ensure the effective scheduling of programs and initiatives
• Cultivate applicable grant funding opportunities
• Adherence to all mandated deadlines
• Coordinate payments/documentation for all invoices in accordance to corporate standards

CUSTOMER SERVICE AND COMMUNITY DEVELOPMENT

• Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
• Liaise with community leaders, groups, sponsors and external groups
• Ongoing assessment of community needs
• Manage community events (including analyzing follow-up reports and debriefing)
• Develop strategies to increase customer recruitment and retention

PROGRAM DEVELOPMENT

• Lead the planning, coordination and execution of programs
• Define and track metrics that will support the successful execution, delivery and improvement of programs
• Manage quality programming through ongoing program visits
• Manage brochure development processes related to programs
• Develop project plans to support the successful development, implementation and execution of programs and initiatives
• Provide on-going review of community outreach initiatives to ensure accuracy of program content and continuous enhancement
• Assist in the management of internal marketing of programs within community centres

BUDGET SUPPORT

• Provide budget input related to programs and initiatives
• Build revenue strategies to increase financial stability
• Provide support through the monitoring of budget expenditures including part-time labour and outside services
• Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor
• Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

SUPERVISORY RESPONSIBILITY

• Provides supervisory leadership to support staff and volunteers, including hiring, training, development, motivation and performance management
• Accountable for daily supervision of support staff and volunteers and the smooth operation of community recreation programs within a designated community area

SELECTION CRITERIA:
EDUCATION:

• Post-secondary degree or diploma preferably in related field (i.e. Recreation & Leisure, Kinesiology, Physical Education, Education, Business Administration)

EXPERIENCE:

• Minimum 3 year's experience in recreation programming and/or facility management
• Proven experience in marketing and campaign development are assets.
• One year supervisory/team lead experience working with staff and volunteers

OTHER SKILLS AND ASSETS:

• Able to work variable, scheduled hours including evenings and weekends
• Current Standard First Aid/CPR-C
• Valid Ontario non-probationary Class G Driver's License and have access to a vehicle
• Excellent public relations skills and ability to effectively deal with the public
• Knowledge of provincial and other legislative regulations pertinent to program discipline
• Exposure to budgeting and financial management
• Exposure to project management
• Proficiency in MS Office
• Proficiency in Recreation Software (Xplor Recreation) is an asset
• LEAN White belt training or higher is an asset to improve business capabilities

**Various tests and/or exams may be administered as part of the selection criteria.
LI-SE
Interview: Our recruitment process may be completed with video conference technology.
As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.
If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106979 by December 31, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select "prefer not to answer" as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new

Skills Required