Job Description

The Patient Records Coordinator, reporting to the Manager of Patient Access and Records, plays a key role in streamlining departmental workflows to optimize and ensure the accuracy and completeness of patient records. They are tasked with implementing Lean concepts, coordinating projects, and aligning team efforts to achieve set goals. The Patient Records Coordinator will represent the department on various organizational and regional committees where required. Working closely with the Manager, the Coordinator actively contributes to departmental scheduling and facilitates the onboarding process for new hires. Additionally, they play a vital role in coordinating procedural changes within the team and maintains up-to-date Standard Operating Procedures for the department.This role involves collaborating with stakeholders for various purposes such as downtimes, system upgrades, and project coordination. This position is responsible for the management of data quality processes and reports for the patient records teams. Working closely with Clinical and Non-Clinical Staff, including Physicians, is a significant part of this position. It involves fostering working relationships with supported clinical areas, emphasizing collaboration, and striving to enhance workflow efficiency through system optimization. Moreover, the role requires problem-solving, incident resolution, and a proactive approach to presenting solutions for improved workflows and system enhancements, aligning with a commitment to continuous quality improvement and promoting patient safety.Education: * 2-year College Diploma or equivalent required

• Health Information Management Program or Degree preferred
• Certified Canadian Health Information Management Association preferred

Experience: * Minimum of two years\' experience in a Health Records setting or other clinical area, coding, process improvement

• Team leadership experience in a hospital environment or equivalent
• Project work experience and application of LEAN tools an asset
• Experience in work related to data assurance metrics, statistics, and analysis
• Experience with teaching and training
• 3-5 years patient registration experience using the MEDITECH Patient Care System
• Experience with ARIA, Service Manager, Risk Incident, KRONOS-UKG and Plexxus systems & reports

Competencies: * Ability to investigate and manage ongoing data quality and assurance processes

• Ability to review existing processes and re-engineer to achieve the maximum utilization of services
• Excellent computer skills and experience with MS Office Suite, MEDITECH, Planet Press, Adobe Acrobat, Publishing/Layout software, Share Point
• Strong communication skills
• Able to effectively use the phone systems, along with the fax and email systems
• Able to prepare a report in a comprehensive manner
• Ability to deal with stress and demanding situations
• Strong knowledge of forms design drafting and architecture
• Medical terminology
• Exceptional communication and interpersonal skills for effective collaboration with diverse stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Knowledge of Governing Acts, Personal Health Information and Protection of Privacy Act, Coroner\'s Act, Consent Act, Vital Stats Act, etc\xe2\x80\xa6

Unless otherwise stated applicants must have a minimum educational requirement of Grade 12 or equivalent and must demonstrate proven workplace excellence through commitment to strong job performance and attendance. Please be reminded that as a Regional Health Centre, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.Employment Equity
RVH is committed to diversity and employment equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ persons, and others who may contribute to a diverse workplace.Accommodation in the Workplace
RVH offers accommodation for applicants with disabilities in the recruitment process, and is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). RVH will work proactively through all stages of recruitment to create a barrier-free process and to provide accommodations as required. If you require accommodation during the interview process, please contact Human Resources at 705-739-5605.Health & Safety Workplace Responsibilities

• Must adhere to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act.
• Must adhere to all RVH administrative and applicable departmental occupational health and safety policies, procedures and protocol.
• Must adhere to Bill 132 of the Occupational Health and Safety Act in regards to the Sexual Violence and Harassment Action Plan Act, and creating a work environment free of psychological harassment.
• Must be able to perform all bona fide essential duties in the position description, which may include lifting and moving patients, pushing, pulling, bending, stooping, etc.
• Must complete a pre-employment health assessment, including review of the Job Demands Analysis for the position, as a condition of employment.
• Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers.

Our Code of Conduct
All staff, physicians, volunteers, service providers and students are committed to creating a positive, respectful work environment for each other and our patients and families. RVH is guided by its MY CARE strategic plan which puts patients and families at the centre of all we do.Our Vision
Make each life better. Together.Our Mission Statement
Exceptional care is our passion. People are our inspiration. Safety is our promise.Our Values
Work Together | Respect All | Think Big | Own It | CareIf you are interested in joining our inspiring team, please apply online before 1100pm EST on the posting close date. Royal Victoria Regional Health Centre thanks all applicants, however, only those selected for an interview will be contacted. If interviewed, an accompanying portfolio may be required which will include documented evidence of course completion. An inclusive, barrier-free selection process will be provided as required under RVHs Employment Accommodation Policy. Applicants need to make their needs known to Human Resources in advance and information related to accommodation will be addressed confidentially. As part of the mandatory screen process RVH requires professional references, verification of academic training, professional accreditation, plus a current Criminal Records Check and Vulnerable Sector Screening.

Royal Victoria Regional Health Centre