Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Coordinateur(trice) de marketing

Le Four Seasons Hotel Montreal est a la recherche d'une personne qui partage notre passion pour l'excellence et cherche a creer une experience memorable pour nos employes et nos invites. Nous recherchons une personne qui a une solide ethique de travail, un haut niveau d'integrite, un souci de qualite, une sensibilite culturelle et un sens du service client

A propos de Four Seasons Hotel Montreal

Situe au coeur du Golden Square Mile de Montreal, le Four Seasons Hotel Montreal offre bien plus qu'un simple sejour -- nous proposons une veritable experience de vie luxueuse. De la gastronomie de renommee mondiale au restaurant Marcus a la detente au spa Guerlain, classe cinq etoiles par Forbes, en passant par l'acces exclusif a Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d'elegance, d'hospitalite et de culture.

A propos du role :

En raison des lois locales, nous considererons prioritairement les candidats ayant l'autorisation de travailler au Canada, et s'exprimant parfaitement en francais et en anglais, a l'oral et a l'ecrit.*

Le role du coordonnateur(trice) marketing est avant tout d'assister l'equipe Marketing, Relations Publiques et Ventes. Le(la) candidat(e) doit etre un excellent joueur d'equipe avec un grand interet pour les ventes, marketing et relations publiques.

Ce que vous ferez :

Relations Publiques et Communications

Participer a la mise en oeuvre d'un plan annuel de relations publiques et communications, incluant la redaction de contenus (communiques, biographies, idees de reportages). Collaborer avec les departements pour developper des histoires percutantes et creer des experiences alignees avec le positionnement de l'hotel. Gerer la bibliotheque d'images et assurer une representation visuelle coherente. Soutenir les relations medias : cibler les publications, coordonner les visites/interviews, et developper de nouveaux contacts. Obtenir de la couverture via des opportunites editoriales (agences de marque, B2B, RP R&B). Participer aux evenements locaux et rechercher des collaborations avec des marques et partenaires touristiques. Suivre les resultats PR, produire des rapports, assurer la veille concurrentielle et contribuer a l'amelioration du tableau de bord marketing.
Gestion de la Marque

Veiller a ce que les applications de l'identite visuelle soient respectees a travers l'hotel et les points de vente. Gerer la coordination et la creation des articles promotionnels de l'hotel, des bulletins d'information et des brochures saisonnieres. Aider a la production et a la coordination des seances photo et video. Soutenir les ventes, le service traiteur et les reservations en verifiant les supports de vente pour s'assurer que le message externe est aligne avec les directives de la marque et le positionnement de l'hotel.
Medias Sociaux

Gerer les canaux sociaux de l'hotel, restaurant et bar en diffusant du contenu engageant et aligne sur la marque. Assurer la gestion de communaute et surveiller les conversations liees a l'hotel, au luxe et au marche local. Utiliser les reseaux sociaux pour amplifier les messages cles et renforcer l'engagement organique. Appliquer une strategie social media basee sur les donnees, avec outils de suivi et d'analyse. Coordonner les collaborations avec des influenceurs et integrer le contenu genere par les utilisateurs.
Site Web et Digital

Superviser la presence en ligne et hors ligne de l'hotel sur tous les canaux, en assurant coherence et alignement avec le positionnement. Soutenir les initiatives de marketing digital (SEO, PPC, courriels, publicite) avec les equipes internes et agences. Collaborer avec les operations pour promouvoir l'app Four Seasons, la collecte de donnees et les avis clients. Gerer la liste de diffusion locale et assurer un calendrier de communication ciblee. Suivre la reputation en ligne et effectuer des analyses comparatives pour optimiser le contenu et les performances numeriques.

Ce que vous contribuez :

Excellente elocution en communication et presentation, ecrite et oral Excellentes competences interpersonnelles et sens du service adapte a une clientele haut de gamme. Resistance au stress, capacite a gerer les priorites dans un environnement rapide et dynamique. Esprit d'equipe, autonomie, debrouillardise et attitude professionnelle en tout temps. Fort sens de l'organisation, souci du detail et capacite a effectuer plusieurs taches simultanement. Creativite, esprit d'initiative et grand sens de l'esthetique. Experience en marketing, ventes ou creation de contenu digital ; la photographie est un atout. Competences informatiques solides : MS Office (Word, Excel, Publisher, PowerPoint), Opera et Golden. Experience anterieure de 2 a 3 ans dans un role similaire. Diplome collegial dans un domaine pertinent (communication, marketing, hotellerie ou autre).

Ce que nous offrons :

Couverture maladie complementaire (dentaire, vision, assurance vie, medicaments, etc.) Rabais au restaurant MARCUS et au spa Journees de reconnaissance (employe du mois, anniversaires, annees de service, etc.) Repas offerts sur place (Cafe 1440) Regime de retraite avec contribution de l'employeur Conges payes incluant 2 jours feries flottants par an Programme de formation et de developpement Programme de voyage pour employes incluant des nuitees gratuites dans d'autres etablissements Four Seasons (selon anciennete et disponibilite) Et plus encore !

La liste des taches ci-dessus n'est pas exhaustive et peut evoluer selon les besoins de l'hotel et les situations operationnelles.

Notre organisation est un employeur engage en matiere d'equite et de diversite. Le masculin est

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uniquement pour alleger le

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Marketing Coordinator

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons Hotel Montreal:

Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay -- we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

Due to local regulations, priority will be given to candidates who are authorized to work in Canada and are fluent in both French and English, spoken and written.*

What you will do:

Public Relations and Communications

Support the implementation of an annual public relations and communications plan, including content writing (press releases, bios, story pitches). Collaborate with departments to develop impactful stories and create experiences aligned with the hotel's positioning. Manage the image library and ensure consistent visual representation. Support media relations: target publications, coordinate visits/interviews, and build new media contacts. Secure editorial coverage through brand agencies, B2B, and Restaurant & Bar PR opportunities. Participate in local events and explore brand and tourism partnership collaborations. Track PR results, prepare reports, monitor competitors, and contribute to the improvement of the marketing dashboard.
Brand Management

Ensure proper application of visual identity throughout the hotel and outlets. Coordinate and create promotional items, newsletters, and seasonal brochures. Assist in producing and coordinating photo and video shoots. Support sales, catering, and reservations teams by reviewing sales materials to ensure alignment with brand guidelines and hotel positioning.
Social Media

Manage the hotel, restaurant, and bar social channels with engaging and brand-aligned content. Oversee community management and monitor conversations related to the hotel, luxury sector, and local market. Leverage social media to amplify key messages and strengthen organic engagement. Apply a data-driven social media strategy using monitoring and analytics tools. Coordinate influencer collaborations and integrate user-generated content.
Website and Digital

Supervise the hotel's online and offline presence across all channels, ensuring consistency and alignment with brand positioning. Support digital marketing initiatives (SEO, PPC, email, display advertising) with internal teams and agencies. Collaborate with operations to promote the Four Seasons app, guest data collection, and online reviews. Manage the local mailing list and maintain a targeted communication calendar. Monitor online reputation and conduct competitive benchmarking to optimize content and digital performance.

What you bring:

Excellent communication and presentation skills, both written and verbal. Outstanding interpersonal skills and a service mindset tailored to a high-end clientele. Strong stress management skills with the ability to prioritize in a fast-paced, dynamic environment. Team player with autonomy, resourcefulness, and a consistently professional attitude. Highly organized with strong attention to detail and the ability to multitask efficiently. Creative, proactive, and with a strong sense of aesthetics. Experience in marketing, sales, or digital content creation; photography is an asset. Solid computer skills: MS Office (Word, Excel, Publisher, PowerPoint), Opera, and Golden. 2 to 3 years of prior experience in a similar role.

What we offer:

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). Discounts at MARCUS Restaurant and the Guerlain Spa. Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). Complimentary meals per shift at Cafe 1440. Employer-contributed retirement plan. Paid vacation plus two additional floating holidays per year. Strong training and development programs. Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). And more!

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational

demands.

Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.