Job Description

Cook (Casual)

Reporting to the Manager of Food & Beverage at our

Tiffany Village

and

Kenny's Pond

locations (multisite), the incumbent is responsible for the preparation, cooking and delivery of a high-quality product/service to the residents and their families, guests, visitors and staff.

Key Responsibilities/Duties:

Fulfills the duties and responsibilities of a cook with a pleasant demeanour focusing on upholding excellent customer service, recognizing the importance of maintaining these ongoing relationships with all our clients, inclusive of residents, families, guests, volunteers, and staff. Prepares food, which provides high quality nutritional value, flavor, color, texture, and appearance following standardized recipes. Ensures that daily food is prepared, cooked, and served to a high standard in a timely, safe and consistent manner. Serves meals to residents and guests in all dining rooms throughout the facility. Confirms all residents' requirements (special meals) are accurate daily. Accurately follows nutritional/dietary restrictions (inclusive of portion monitoring), recipe formulas and weighing ingredients. Daily cleaning of kitchen machinery, equipment, storage, and preparation areas; general maintenance of equipment and inventory control. Ensures all kitchen equipment is fully functional and all equipment/supply areas are used, cleaned, maintained, and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to Manager. Confirms and signs off that proper lock up procedures are followed and recorded for all equipment. Assists in record keeping for resident accounts, catering, and shortages on product. Completes all line records on a daily basis. Assists in all areas of the kitchen. Adheres to government guidelines for proper and safe food handling and beverage service. Complies with all provincial regulations governing food and beverage services and established departmental/organizational policies and procedures. Demonstrates initiative to meet resident needs consistent with the resident-focused care approach by: Participating in establishing and maintaining a home-like environment including the dining experience; and Demonstrating the ability to respond positively and effectively to last minute changes that may occur. Assists in providing direction, guidance, and instruction (orientation & training) to fellow Cooks, Food & Beverage Associates, and Bakers as necessary. Instruct food & beverage staff re: requirements for special functions, banquets, and catering functions. From time to time, may be required to assist with setup, break down, and clean up involved in such functions. Fosters an environment of engagement, encouragement, and safeguard to ensure residents' well-being is maintained, particularly for those seniors who are vulnerable and require guidance/support. Observes and reports any changes in residents' behavior to immediate supervisor and Resident Care Manager or designate, as deemed appropriate. Ensures written documentation and verbal reports are maintained as per Company policy and procedures with respect to confidentiality and security. From time to time, may be required to assist and work collaboratively with the team as a server, as well as in the servery, dish room, soups and salads, and food preparation to meet the needs of the residents. From time to time, may be required to assist with cleaning/scrubbing of chairs on a daily basis. Performs other related/assigned duties as required to meet the needs of residents.

Qualifications:

Abilities and Skills:

Excellent written, verbal, and interpersonal communication skills in working with residents, families, the TVRRP team, as well as the general public. Excellent organizational and time management skills with demonstrated ability to multi-task in a fast-paced environment. Demonstrated proficiency in the ability to treat residents with respect, dignity, and care. Demonstrated proficiency in ability to resolve contentious or sensitive issues, or situations requiring conflict resolution. Demonstrates a strong desire to serve and care for seniors. Resident-centered approach to service, as well as an awareness of the potential for cognitive changes to occur. Professional, open, friendly, autonomous, team player, responsive and positive. Able to apply tact, discretion, and sound judgement. Trustworthy, reliable, dependable. Shows initiative and commitment to service excellence. Ability to meet the physical requirements of the position. Maintains confidentiality of resident and staff information.

Experience, Training/Education and Work Record:

High school diploma. Red Seal Certification and/or graduation from a Commercial Cooking or Culinary Arts Program from a recognized college or institution and/or a 1-(One) Year Certificate in Commercial Cooking or equivalent combination of culinary experience and/or training. Demonstrates knowledge of the principles of quantity food production and possesses 1-3 years' experience in quantity food production. Previous experience working as a Cook in the field of seniors' living/care is preferred. Successfully meets the necessary employee requirements as stipulated in the operational standards by the Department of Health & Community Services governing agencies with home support licenses. Current First Aid and CPR certification. Knowledge of WHMIS and the importance of complying with same. Knowledgeable of the importance of and ability to comply with Safe Food Handling Practices, Safe Work Practices, National Sanitation Code, and Texture and Therapeutic Standards/Guidelines. Knowledge of Canada's Food Guide. It's Good Business Responsible Alcohol Service Certification would be considered an asset. A satisfactory record of work performance and attendance is required.

Hours of Work:

Hours of work will vary from week to week in order to maintain a flexible environment to meet the needs of our residents. Hours will include daytime, evening, weekend, and holiday coverage, as required.

Rate of Pay:

$19.72 per hour as per the current Collective Agreement An additional $1.00 per hour to be paid to those employees who have received certification as a Certified Red Seal Cook

Required Documentation Prior to Start:

Code of Conduct with the Vulnerable Sector Check - 6 Months valid Minimum of three references Current First Aid & CPR
Job Type: Casual

Pay: $19.72 per hour

Benefits:

Company events On-site gym On-site parking
Ability to commute/relocate:

St. John's, NL: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Cooking: 1 year (required)
Language:

English (required)
Licence/Certification:

Food Handler Certification (preferred) First Aid Certification (required) Code of Conduct - Vulnerability within the past 6 months? (required)
Work Location: In person