Job Description

R10073126 Coodonnateur des locations / Rental Coordinator (Ouvert)
Location:
Ste-Julie, QC (RDA) (I) - Welding equipment rental
Comment allez-vous CONTRIBUER et GRANDIR ?
Sous la direction du directeur de succursale, le titulaire du poste participe aux activites quotidiennes de la succursale et s'assure que le materiel de location est disponible pour les commandes.

Veuillez noter que notre succursale demenage prochainement a Saint-Hyacinthe. Ce poste sera base dans les nouveaux locaux de Saint-Hyacinthe.



Under the direction of the Branch Manager, the incumbent assists with the daily operations of the branch and ensures rental equipment is available for orders.

Please note that our branch will be moving to Saint-Hyacinthe shortly. This role will be based out of the new Saint-Hyacinthe location.
Responsabilites principalesMaintient un environnement de travail securitaire en suivant les directives d'Airgas/Red-D-Arc en matiere de sante et de securite. Fournit un excellent service a la clientele a tous les comptes. Assure le suivi des prospects envoyes dans la region via le Web, les associations, etc. Assure un suivi rapide des demandes des clients. Veille a ce que les clients qui se presentent spontanement soient pris en charge rapidement, y compris pour les retours d'equipement. Traite les paiements par carte de credit. Communique quotidiennement avec le representant commercial externe au sujet des demandes de renseignements et/ou des commandes recues. Prepare les devis pour les ventes externes et les envoie par fax aux clients selon les besoins. Coordonne les besoins en equipement pour assurer l'execution efficace des commandes et la maitrise des couts. Planifie et dirige les commandes des clients avec le service apres-vente. Communique avec le service apres-vente et/ou le responsable de l'atelier concernant les expeditions d'equipements et organise les commandes pour l'expedition. Assure la bonne generation des contrats de location et des documents associes. Organise le transfert de marchandises et le transport. Aide a l'achat aupres des fournisseurs. Aide a la gestion des stocks de pieces et d'equipements. Effectue d'autres taches connexes selon les besoins.

Key ResponsibilitesMaintains a safe working environment by following Airgas/Red-D-Arc's health and safety guidelines. Provides excellent customer service to all accounts. Provides follow-up to leads that are sent to the area via Web, Associations, etc. Provides timely follow-up to customer's requests. Ensures walk in customers are handled in a timely manner including equipment returns. Processes credit card charges. Communicates daily with Outside Sales Associate on inquiries and/or orders received. Prepares quotes for outside sales and fax to clients are required. Coordinates equipment requirements for efficient order fulfillment and cost containment Plans and directs customer orders with the service deparment Communicates with the service department and/or shop supervisor in regards to equipment shipments and arranges orders for shipment. Ensures proper generation of rental agreements and associated documents. Arranges freight and transportation. Assists with vendor purchasing. Assists with parts and equipment inventories. Performs other related duties as required.

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Etes-vous un MATCH ?
Competences requises:Leadership : doit etre capable de guider et d'encadrer ses collaborateurs. Doit etre capable de deleguer et d'assurer un suivi efficace. Etablissement de relations : doit etre capable de communiquer efficacement. Prise de decision : doit etre capable de travailler de maniere autonome tout en prenant des decisions basees sur les politiques et les objectifs de l'entreprise. Resolution de problemes : doit etre capable de gerer de maniere proactive et methodique les objectifs contradictoires et les situations difficiles.

Formation:Formation postsecondaire equivalente a un diplome collegial.

Experience:Une experience de plus de trois ans dans le service a la clientele dans un environnement industriel/de location est preferable. Une connaissance pratique des equipements de positionnement, des applications de soudage et des equipements est un atout.

Competences et aptitudes:Souci du detail et solides competences organisationnelles. Capacite a etablir efficacement des relations avec les clients et les collegues. Une experience dans la vente d'equipements industriels ou dans la vente ou la location d'equipements de soudage (idealement dans les secteurs de la construction, de la fabrication et/ou de la production) est un atout. Capacite a mener plusieurs taches de front et a travailler de maniere autonome avec peu de supervision. Capacite a travailler dans un environnement dynamique au sein d'une equipe. Capacite a prendre des decisions critiques tout en respectant les procedures de l'entreprise. Capacite a agir de maniere proactive ou a trouver une solution aux problemes lies au travail. Capacite a s'adapter pour definir et hierarchiser les taches en fonction des differentes exceptions. Capacite a travailler avec une grande variete de personnes ayant des personnalites et des parcours differents. Communique avec clarte, verbalement dans des situations individuelles ou en groupe, et au telephone. Communique bien par ecrit en redigeant des documents clairs.

Competency Statements:Leadership: Must be able to guide and mentor associates. Must be able to delegate and follow-up effectively. Relationship Building: Must be able to communicate effectively. Decision Making: Must be able to work independently while making decisions based on company policies and objectives. Problem Solving: Must be able to proactively and methodically deal with conflicting goals and challenging situations.

Education:Post secondary education equivalent to a College diploma.

Experience:Greater than three years of customer service in an industrial/rental environment is preferred. Working knowledge of positioning equipment, welding applications and equipment is an asset.

Skills and Abilities:Attention to detail and solid organizational skills. Ability to effectively build relationships with customers and co-workers. Sales experience in either an industrial equipment rental or a welding equipment sales or rental environment (ideally construction, fabrication, and/or manufacturing sectors) an asset. Ability to multi-task and work independently with little supervision. Ability to work in a fast-paced team environment. Ability to make critical decisions while following company procedures. Ability to act proactively or find a solution with work-related problems. Adaptable to set and prioritize work with varying exceptions. Ability to work with a wide variety of people with different personalities and backgrounds. Communicates with clarity, verbally in one on one or group situations, and over the telephone. Communicates well in writing by composing clear documents.

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Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
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Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career -- whatever path you choose.