Your strength in supervision lies in your ability to mobilize a team, build trust, and encourage collaboration. If you know how to rally people around common goals, this position is for you.
As a Security Supervisor, you will be leading a team of officers, ensuring that all security systems are actively monitored and that incidents are handled promptly and effectively. You will act as the primary point of contact for escalated security incidents and coordinate responses with internal teams and emergency services.
What's in it for you?
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Hourly wage of $23.50 + comprehensive benefits
We invest in you by covering the cost of ongoing training through the GardaWorld Academy
Permanent positions: Monday to Friday
Career advancement opportunities at GardaWorld
Uniform provided free of charge
Responsibilities for Control Room Security Supervisor
Supervise and lead control room operators and security staff during assigned shifts to maintain operational effectiveness
Monitor all security systems, including CCTV, access control, intrusion detection and alarms, for suspicious or unusual activity.
Serve as the first point of contact for escalated security incidents and emergencies, ensuring timely and appropriate response.
Maintain accurate and detailed logs, reports and documentation of all SOC activities and incidents.
Review and verify the accuracy of daily reports submitted by SOC operators.
Ensuring strict compliance with standard operating procedures (SOPs), post orders and reporting protocols across the team.
Train, mentor, and provide ongoing coaching and performance feedback to SOC operators and new staff members.
All other related duties
Qualifications for Control Room Security Supervisor
Must have a valid Alberta Security License
3 - 5 years of experience in security operations centre or similar enviornment
Be authorized to work in Canada
Strong knowledge of secuirty systems including CCTV, access control, intrusion detection and alarm monitoring
Ability to lead, motivate and develop a team effectively
Proficient in maintaining logs, reports and documentation.
Excellent written and verbal communication skills
Knowlegde of security SOPs, post orders and regulatory compliance
26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit, someone who wants to be a GardaWorld Ambassador, a promising career awaits you!
Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available.
SSCAL
GardaWorld: Make the world a safer place
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GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.