SummaryWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of healthxe2x84xa2 is our Purpose, and itxe2x80x99s no small feat. It takes the imagination and passion of all of usxe2x80x94from design and engineering to the manufacturing and marketing of our billions of MedTech products per yearxe2x80x94to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which youxe2x80x99ll be supported to learn, grow and become your best self. Become a maker of possible with us.The Contracts Coordinator, Customer Operations intern role will support the management of the BDI Contract Sales and Pricing team (subject to change). Tasks include, but are not limited to, e-filing, triage mailbox, and contract execution on system as required. This role requires incredible attention to detail, an ability to shift focus to assist in prioritised tasks as needed and be able to work with minimal supervision once training is completed. Must be able to work onsite Monday through Thursday in our offices in Mississauga, ON, remote on Fridays.Job Responsibilities: (Primary Duties, Roles, and/or Authorities)Support Level 1 SLA for day of resolution turnaround time including: contract membership additions, product additions for Customer Service order management issues.Triage first-line support for inbound communications of shared GMB (general mailbox)Support e-filing systemAssist Contract Specialists with ad hoc reports including, but not limited to, product and price extracts, membership queries, list price extracts, or master data extracts.Support contract execution directly (i.e., loading into ERP system) or indirectly (i.e., pulling information to populate template)Education and ExperienceRequired
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