location. Reporting to the Branch Manager, this role is responsible for the day-to-day coordination of the warehouse, ensuring organization of the area, inventory and equipment and ensuring the efficient and effective execution of customer sales orders, branch transfers and departmental picking.
Principle Responsibilities
Prioritizes daily workflow based on required by dates on orders
Ensures cycle count activities are completed
Communicates directly with the Branch Manager on any department requirements for training, supplies or maintenance
Oversees all shipping and receiving activities
Prepares, packages and schedules out-going shipments with transport companies
Unloads and sorts incoming shipments and inter-branch transfers
Ensures all required paperwork for all orders is complete
Provides superior customer service by tracking shipments as required
Oversees production of trap building and ensures efficient productivity
Provides support to Front Counter Retail Sales when needed and provides excellent customer service to entering customers
Provides support to Production Team when necessary
Conducts Quality Assurance (QA) checks on outgoing orders
Motivates employees and maintains a positive environment
Required knowledge and training
High school degree or equivalent an asset
Previous warehouse experience is required
Previous customer service experience an asset
Computer skills and ability to use systems for shipping and receiving
Previous training in forklift operation considered an asset
Ability to work independently and as part of a team
Ability to safely lift 50 lbs. from floor level to waist level
Legally entitled to work in Canada
The Hercules Group of Companies
is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia; it is comprised of six distinct companies--Hercules Cranes and Lifting Supplies, Spartan Industrial Marine, Stellar Industrial Sales, Atlantic Crane and Material Handling, Boomer Technical Resources Ltd. and Wire Rope Industries Atlantic--with Hercules Machining & Millwright Services as a division of Hercules Cranes and Lifting Supplies. While Hercules has grown into a multitude of industrial sectors, we specialize in equipment, products and services for securing, lifting and rigging applications.
As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.
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Experience
Required1 year(s): Warehouse Experience
Preferred1 year(s): Customer Service Experience
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Education
RequiredHigh School Diploma or better
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Licenses & Certifications
RequiredForklift Operator
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Skills
RequiredSafety
Independence
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Behaviors
RequiredDedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
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Motivations
RequiredSelf-Starter: Inspired to perform without outside help
* Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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