Job Description

WORK ILLUSTRATION:
Responsible for timely reporting , troubleshooting and enhancing Sustainability systems and processes in support of departmental goals and objectives. The incumbent responds to inquiries from internal customers and stakeholders as it relates to department and business unit matters, supports continual improvement activities and supports in projects including the development of departmental processes, procedures, job aids and reports.
The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.
KEY RESPONSIBILITIES:

• Gathers and organizes data to support departmental/divisional and/or organizational management systems, operations, and objectives.
• Executes reporting to support daily/weekly/monthly management system requirements (cyclical) and ad-hoc requests.
• Supports the development of annual Sustainability reports.
• Liaises with stakeholders, such as the Facilities and Health & Safety teams to collect required data for reporting and provides data to stakeholders as requested.
• Acts as a key departmental resource for the implementation and operation of systems, tools and processes, including the management of key processes within Intelex.
• Works with internal (i.e. information technology) and/or external vendors, supports system enhancements, testing and troubleshooting.
• Coordinates small-scale system updates for human resources systems.
• Consolidates test cases and participates in internal and external audits of system data and HR processes.
• Responds to both internal and external stakeholder and customer questions and requests.
• Resolves customer issues and escalates as appropriate.
• Guides (and redirects) employees and business leaders on questions related to reporting requests, sustainability data, legislative requirements, or general department related inquires.
• Reviews internal processes, procedures, and reports and provides recommendations for improvement and automation in sustainability reporting and best practices.
• Actively supports the Sustainability team in delivering quality solutions to meet and exceed business goals; continually strives to improve existing practices.

REQUIREMENTS:

• Bachelors/ undergraduate degree in Environmental Science, Business Administration, Human Resources, or related discipline.
• Zero (0) to three (3) years of progressive work experience with a focus in environment/ sustainability initiatives, or human resources preferred.
• Proficient in the use of MS Office (Outlook, Word, Excel and PowerPoint) and Intelex is an asset.
• Experience compiling, presenting, organizing and summarizing data.
• Knowledge of sustainability practices and reporting
• Strong problem solving, analytical, and numeracy skills.
• Customer focused mindset with ability to handle different customer situations and interactions.
• Builds strong relationships and works collaboratively with internal employees and business units.
• Excellent time management and organization skills.
• Excellent verbal and written communication skills.
• Invests in continual learning and self-improvement.
• Demonstrates a positive learning attitude and takes initiative to improve processes.

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.
Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you're having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our .

Skills Required