Job Description

The Impact the Director, Business Transformation can make:

The Director, Business Transformation and Strategic Initiatives will primarily be responsible for leading two core initiatives, the implementation of the strategic plan and the introduction of a new HCM system, Workday. Reporting to the COO and partnering with the Executive Leadership team this role plays a pivotal role in executing the strategic goals of Covenant House Vancouver (CHV).

How you will contribute:

Strategic plan:

Oversee the execution of the organizational strategic plan including tracking and reporting of initiatives and metrics using the Elate platform

Maintain Elate platform and identify ways to optimize its use

Partner with CEO and ELT to develop annual operational plans

Partner with leaders across the organization as needed to ensure successful delivery of strategic plan

Oversee and ensure quarterly goals are being met and work with ELT to adjust projects, resources, budgets as necessary

Identify and assess potential initiatives, projects, and partnerships that align with the organization's strategic goals

Workday:

Oversee Workday project, ensuring alignment with broader organizational objectives and strategic plan

Oversee project budget, including monthly monitoring

Lead, coach and support project manager

Oversee all resources for the project

Lead change management for the project, including developing change management plan, consultation, communication,

Provide regular project updates, monitor progress, troubleshoot issues

Act as key liaison with implementation partner

Oversee risk management for project

CHV wide initiatives:

Partner with the COO to support the continued development of a safety culture across the organization. Including supporting root cause analysis processes and reporting.

Partner with COO to support the partnership between Covenant House Vancouver and Covenant House Toronto.

Develop and present compelling business cases and presentations to influence stakeholders

Research, analyze and evaluate opportunities developing rationale, ROIs and other such evaluations to provide recommendations

Take an active role in managing key project tasks as needed

Support change management efforts to ensure alignment and adoption

Support development and implementation of change plans, including communication, training documentation, and knowledge transfer

Lead cross-functional teams in the planning, execution, and management of strategic initiatives

Utilize data-driven insights to inform decision-making, measure progress, and adjust strategies as needed

Implement change management plans to ensure the adoption and success of new initiatives

Provide effective leadership to inspire, motivate, and guide cross-functional teams and foster a culture that embraces innovation and change

Drive the adoption of best practices in program and project management methodologies

Conduct retrospectives to identify lessons learned and opportunities for improvement




This position has the opportunity to work a 9-day fortnight schedule most months of the year, where you'll work longer days for 9 days and earn every other Friday off.

Compensation:

The successful candidate can expect a starting annual salary of between $93,584.40 and $116,989.60 depending on factors such as internal equity, experience, competencies, and education. Once hired, the hourly rates are reviewed annually following the annual performance review and successful employees have the opportunity for their hourly rate to increase, over time, up to the maximum of the pay band, currently $140,394.80.

Education and Experience:

Undergraduate degree or equivalent relevant experience

A minimum of 5- years of progressive experience in process optimization or management consulting, with a demonstrated track record of delivering significant results

Project Management Certification (i.e., PMP, etc.) is an asset

Prosci change management certification considered an asset

Competencies:

A commitment to continuous learning on principles of equity, diversity, inclusion and reconciliation

Exceptional project and change management skills, with a proven ability to lead complex initiatives and drive organizational transformation

Deep knowledge of business process improvement techniques (e.g., Lean, Six Sigma, etc.) and their application in a strategic context

Advanced analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights and identify strategic opportunities

Exceptional leadership and teamwork skills, with the ability to inspire and motivate cross-functional teams to achieve ambitious goals

Exceptional interpersonal and presentation skills, with the ability to build strong relationships and influence key decision-makers

Exceptional ability to present complex ideas in a clear and compelling manner to executive audiences

Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment

Ability to embrace new technology and navigate the changing relationship between people and emerging tech

Identifies and communicates the value and benefits of adopting a particular course of action

Listens to and solicits feedback from others to identify patterns or trends that highlight the potential need for change

Ongoing level of proficiency with office productivity tools (e.g., word processing, spreadsheets, presentation software, some database applications), the Internet, e-mail and computer operating system functionalities

Schedule: Monday - Friday, Hybrid, 70 hours biweekly



Benefits: Selected benefits available immediately