Job Description

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Job Details

Continuing, full-time, Supervisor, Custodial Services - (S9109.7)

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Organizational Unit

University of Victoria -> VP Finance and Operations -> Facilities Management

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

15 February 2024

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$4,849.00 - $4,907.00

Additional Posting Information:

N/A

Salary posted will be pro-rated based on FTE

Hours of Work

To be determined

Employee Group:

CUPE 917 - Regular

# of Hires Needed

1

Position Number

998304

Category

Housekeeping, Other

About this Opportunity

The University of Victoria is recognized as one of Canada\'s top-ranked comprehensive universities, one of BC\'s top 50 employers, and one of Canada\'s top diversity employers. But UVic is more than this. When you become an employee at UVic, you become a part of UVic\'s EDGE, a special community of people living in and devoted to creating an Extraordinary Environment that initiates and cultivates Dynamic Learning which in-turn advances Vital Impact. When you join Facilities Management, Custodial Services, you play an essential role in helping to strengthen this EDGE. We are a hyper-focused team of dedicated individuals gathered to steward the extraordinary environments that welcome and support all who come here. We help to create clean and functional spaces that promote dynamic learning and our role is critical to the success of the university and its\' peoples. Our impact is vital! Creativity and breakthroughs happen here! Discovery and innovations happen here!

If you are a practical-minded, solution-focussed, positive cleaning professional who is committed to service excellence, we\'d like to meet you.

See what the EDGE is all about! Follow this link:

Salary Information:
Range between $29.75 to $30.10 per hour, which includes a shift differential of 4.5-8.4% for any hours worked between 5pm and 6am on Weekdays and 15% for any hours worked on the Weekend.

In addition to generous vacation time and paid statutory holidays, UVic contributes to you and your family\'s health and wellness through:

• comprehensive medical, dental and pension benefits.
• leave compensation including parental, adoption, sick, and personal
• equity and diversity support and initiatives including religious observances
• on-site childcare: infant - 5 years
• complimentary and/or discounted athletic facility memberships
• sustainability initiatives, including discounted transit passes
• support through our Employee and Family Assistance Program (EFAP)
• a diverse range of learning and development opportunities
• tools and resources to help you maintain a healthy work-life balance

A willingness and ability to work any recognized shift, including weekends, is expected. From time to time, hours of work may be adjusted to suit operational needs.

• This position may be eligible for a Modified Work Schedule.*

Job Summary

As stewards of the campus, Facilities Management fosters and enriches an inviting and functional environment that welcomes and supports all who come here. Facilities Management customers include, but are not limited to, faculty, staff, students and campus visitors. The department\'s branches work together as a team to deliver a high standard of customer service and to ensure the effective, efficient and safe performance of the operation, development and maintenance of campus buildings.

Reporting to the Associate Manager and Manager of Custodial Services, the Supervisor of Custodial Services demonstrates a high level of professionalism to supervise and coordinate the custodial work of approximately 20-50 Service Workers (SWCS), whose duties include the cleaning and maintaining of all surfaces in various area types such as offices, classrooms, labs, and common areas at UVic, moving furniture and equipment, replenishing supplies, clearing and collecting waste and recycling for proper disposal. The Supervisor maintains equipment, tools and supplies, keeps records, and completes other related duties. The Supervisor maintains a high standard of cleanliness, sanitation, and safety which serves to enhance the customer service experience of faculty, staff and students.

Job Requirements

Skills:

• Demonstrated ability to show professionalism to create positive cooperative working relationships through the effective use of interpersonal skills in all interactions
• Effective verbal and written communication and listening skills.
• Ability to accurately follow written and oral instructions.
• Ability to lead and participate in team building initiatives and events.
• Ability to direct the work of others to meet scheduled objectives, without close supervision.
• Ability to learn, apply and demonstrate new techniques.
• Ability to troubleshoot and problem solve cleaning challenges and see them through to completion.
• Ability to embrace and positively adapt to change.
• Demonstrated ability to contribute to respectful and inclusive relationships.
• Ability to operate and demonstrate all hand and power cleaning tools.
• Ability to work any recognized shift, including weekends, and attend meetings or training that may occur outside of regular shift hours.
• Good physical health required for constant mobility, bending, lifting and reaching.
• Neat and clean appearance.

Specialized Knowledge/Education:

• Valid BC driver\'s license
• Certification in a commercial cleaning program or equivalent level of experience.
• Supervisory experience or an equivalent level of education.
• Operational knowledge of computers and computer software including MS Office Suite software, Adobe Software.
• Expertise in operation and demonstration of commercial cleaning equipment and tools
• Knowledge and understanding of the chemistry of cleaning including knowledge of materials, methods and equipment.
• Knowledge and understanding of environmentally responsible cleaning techniques.
• Knowledge of university Enterprise software (e.g. FMIS) is an asset.

Experience:

• A minimum of five years\' commercial cleaning experience.
• A minimum of three years supervising a staff of 30 or more people, preferably in a unionized environment.
• A minimum of five years handling customer service interactions.

We acknowledge and respect the L\xc9\x99k\xcc\x93\xca\xb7\xc9\x99\xc5\x8b\xc9\x99n (Songhees and Esquimalt) Peoples on whose territory the university stands, and the L\xc9\x99k\xcc\x93\xca\xb7\xc9\x99\xc5\x8b\xc9\x99n and WS\xc3\x81NE\xc4\x86 Peoples whose historical relationships with the land continue to this day.

Equity and Diversity Statement UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of groups experiencing barriers to equity. Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

University of Victoria