Job Description

Continuing Care & Discharge Coordinator, Nursing Support Services

BC Children\xe2\x80\x99s Hospital & SunnyHill Health Centre

Vancouver, BC

What you\xe2\x80\x99ll do

• Determine the effectiveness of the program referral and care continuation processes and present recommendations for improvements and system changes to optimize the care continuum, minimize system barriers and ensure timely and appropriate movement through the system. Participate in the implementation of recommended system improvements and quality and safety initiatives.
• Facilitate and coordinate timely intake, reassessments and transitions/discharge by coordinating the continuum of care between the hospital, the community and other external health care facilities and agencies.
• Receive and review all referrals for access and transitions/discharge for the program. Identify suitable services for referral in accordance with established protocols. Work in close collaboration with service providers and health care teams to ensure referral eligibility and needs.
• Collect, analyze and report data for current resource utilization in order to inform system development and work with interprofessional team members by using data to monitor and evaluate improvements in the care continuation process in order to facilitate successful, expedient, efficient, and effective admission and discharge planning.
• Advise and support comprehensive health care team in the assessment, planning, implementation and evaluation of referrals and discharges for children eligible for the program. Work collaboratively with other health care team members to advise and support the direct care nurse to prepare patient specific teaching plans for families of infants and children with complex health care needs.
• Communicate regularly with members of the health care team to anticipate and identify any changes to the upcoming discharge planning needs of the child and their family. Liaise with various community services, agencies and C&W programs in order to advise them of any changes to the care continuation plans of children with complex health care needs and their families.
• Ensure a family centered care approach to the care continuum and discharge planning process, by engaging in partnership with families and advocating for their involvement and collects patient/family input to recommended system improvements.
• In collaboration with the health care team and families, assess the need for and contributes to the development of standardized family education materials and ensure family education materials are current.
• Perform other related duties as assigned.

What you bring

Qualifications

• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
• Three years recent related clinical experience in tertiary pediatric nursing or an equivalent combination of education, training and experience.

You will also have

• Comprehensive knowledge of nursing science theory, and practice within a client and family centred model of care.
• Comprehensive knowledge of the British Columbia College of Nursing Professionals (BCCNP) standards for Nursing Practice.
• Comprehensive skill and expertise in tertiary pediatric services and related issues.
• Knowledge of relevant policies, procedures, and standards of care.
• Knowledge of other health care disciplines and their role in patient care.
• Ability to put systems in place to address various designated patient population groups, to ensure access to services and facility care.
• Ability to communicate effectively, both orally and in writing.
• Ability to work independently and in collaboration with others.
• Ability to relate effectively to children and their families and others.
• Ability to demonstrate effective CPR techniques.
• Physical ability to perform the duties of the job.
• Ability to operate related equipment including applicable computer software.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (until September 30th 2024)
Wage: $47.77 - $65.12/hour. Please note that the April 2023 salaries at PHSA will be updated soon. All hires after April 2023 will receive retroactive pay as per the collective agreement once the new wage schedule is implemented.

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: Monday \xe2\x80\x93 Friday, 0800 - 1600
Requisition # 149107E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

(BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

(SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.

BCCH and SHHC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose. Learn more about PHSA and our programs:

PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments\xe2\x80\x99 unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey\xe2\x80\x94one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of July 21, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Nurses\' Bargaining Association
Requisition # 149107E-2402361
Work Site 4500 Oak Street, Vancouver BC, V6H 2N9
Job Type Temporary, Full-Time
Temporary Duration Until return of incumbent
Salary/Rate $47.77 - $65.12 / Hour
FTE 1.00
Hours of Work 800 to 1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 16-Aug-2023

Provincial Health Services Authority