Job Description

About Fongo

Fongo is a Canadian entrepreneurial and innovative leader in the telecommunications space, offering a mix of personal and commercial communication services for mainly the Canadian market (with some global penetration). Our consumer suite of services includes mobile apps, home phone, home internet, and cellular data; while our commercial division focuses on Fongo Works, our cloud-based business phone system service.

Our mission - Disrupting the communications world with one simple concept: Free.

We are a small team that thrives on communication. We utilize Google Workspace services (Chat, Gmail, Meet) for real-time communication with one another, ensuring we're all on the same page. We have weekly team meetings to discuss what we've been working on, what's in the pipeline, and if there's anything that we need help with. We encourage teamwork whenever possible.

About the Role

We're seeking a creative

Content Creator

to join our marketing team. The ideal candidate will take ownership of all aspects of our social media presence and create various types of content/media to be used in marketing initiatives. Many of the assets you will be creating will be static graphics and videos. Along with regular social media posting, we run social media ad campaigns, which you will create the media for. We're also consistently updating our website and will require graphics and how-to videos to be created on-demand. We hope for you to grow in this role into a Junior Marketer, where we will teach you to design promotional emails, design & manage paid ads, write & create blog posts, improve our website's SEO and more!

This role is perfect for someone who is passionate about content creation and is eager to grow their understanding of business and marketing strategies. We're a team that is eager to help and teach you along the way, but we're looking for someone who knows graphic design, video creation, and social media trends already. If you're creative, proactive, and excited to contribute to our team's success, we'd love to hear from you!

Responsibilities:

Manage multiple social media accounts, including Facebook, Instagram, LinkedIn, X (formerly Twitter), TikTok, YouTube, and more Respond to customer inquiries and collaborate with the customer experience team to assist customers via DMs Create, schedule, and post engaging content regularly, ensuring alignment with brand strategy Publicly interact with customers and other brands to build relationships and increase brand visibility Lead the design and creation of media assets for various platforms and uses Develop and execute social media strategies in collaboration with the marketing team Understand digital analytics to adapt and improve on content strategy Generate quarterly social media analytics reports and routinely present strategy outcomes Stay updated on social media trends, adapting strategies and content to capitalize on them Innovate and propose new social media and advertisement ideas to enhance engagement Perform well under pressure and meet tight deadlines

Additional Marketing Opportunities:

As you progress in the role, we hope to introduce you to the following marketing projects:

Crafting marketing emails Managing paid ads Writing and designing blog posts Developing website content Improving webpage SEO

Qualifications:

Strong understanding of various social media platforms Graphic design Video creation Creating content using AI, including copy, graphics, voice narration, and videos Excellent written and verbal communication skills Experience in content creation and graphic design Ability to work independently and collaboratively Experience with social media analytics and reporting tools Ability to manage multiple projects and deadlines efficiently

Location

& Culture

This role is mainly work-from-home. We're in the midst of transitioning to a new office space in North Waterloo (the old Black Berry buildings) and should be moved-in by December. Some team members work in-office once per week (but is not required). You're welcome to work from the office and use the office's amenities as much as you would like. The team gets together for monthly lunches, often at nearby restaurants, sometimes ordered-in. Dress code for the office and work outings is casual.

Hours

40 hours per week - Full-time
Our team generally works 9am-5pm Mon-Fri, but you can work flexible hours when needed. You're expected to be available and respond to communications during regular business hours, but if you would like to occasionally perform your role outside normal hours in exchange for a late start to the morning or finishing early, that's ok.

Job Type: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Flexible schedule On-site parking Work from home
Language:

English (required)
Work Location: Remote