Contact Centre Manager
North York, ON, CA, Canada
Job Description
Education: Bachelor's degree Experience: 2 years to less than 3 years
Budgetary responsibility
----------------------------0 - $100,000
Tasks
---------Sort the technical problems in order to help the employee with established procedures Monitor and evaluate Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Prepare and submit reports Establish work schedules and procedures Co-ordinate activities with other work units or departments Train staff/workers in job duties, safety procedures and company policies MS Office
Supervision
---------------11-15 people Customer service clerk
Security and safety
-----------------------Criminal record check
Transportation/travel information
-------------------------------------Public transportation is available
Work conditions and physical capabilities
---------------------------------------------Attention to detail Fast-paced environment
Personal suitability
------------------------Accurate Dependability Organized Reliability Team player Interpersonal awareness
Health benefits
-------------------Health care plan
Other benefits
------------------Free parking available Work Term: Permanent Work Language: English * Hours: 35 to 40 hours per week
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Job Detail
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Job IdJD2567525
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNorth York, ON, CA, Canada
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EducationNot mentioned