Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you'll be doing
You'll be joining the CIBC Capital Markets Global Transaction Banking Technology team. You'll work on agile delivery projects to design and build a strategic, scalable, client-facing Corporate Cash Management solution. As a Consultant, Business Systems Analysis, you'll lead workshops to undergo discovery and gather business requirements that align to business goals and CIBC enterprise standards. You'll liaise between business and technical teams to translate business requirements into actionable technical stories. You can create detailed requirement specifications, state transition diagrams, system and workflow diagrams, process mapping and data mapping documents. You'll support end-to-end project implementation and act as a subject matter expert in both business and technology. You'll ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote
How you'll succeed

• Requirements Elicitation and Solution Design - Create strong relationships and lead discussions with stakeholders to elicit business, and non-functional requirements. Proven experience with clarifying scope and documenting requirements as either User Stories or in a BRD. Facilitate functional solution design discussions to ensure traceability to requirements and alignment to project objectives.
• Critical thinking and Detailed Analysis - Proven ability to methodically uncover and validate current state during the discovery phase. Prepare documentation in the form of process flow diagrams, swim lane diagrams, system & data workflows, and use case models. You are passionate about solving problems. You enjoy investigating complex problems and making sense of information.
• Communication - Highly effectively at leading & facilitating meetings. Ability to clearly articulate goals & objectives to ensure discussions are outcome oriented. Fluidly adjust communication style, level of detail, and content to effectively communicate with stakeholders from different groups across the organization.
• Accountability - Responsibility for the standardization of artifacts or deliverables delivered through the solution development lifecycle process. Ensure adherence to CIBC requirements standards, work practices, processes, security standards and policies.
• Agile Project Delivery - Experience with agile project delivery on a large-scale and complex program structure. Experience with epic alignment, grooming product backlog, user stories refinement, sprint planning, scrums & retrospectives. Ability to adapt to technology partners who follow either Agile, Waterfall or hybrid project methodologies. Knowledge of the SLDC cycle and CI/CD pipeline release process.

Who you are

• You can demonstrate experience with 3+ years working as a Business Systems Analyst, or Business Consultant in Capital Markets or comparable financial domain. Experience with requirement gathering and documenting process workflows. Experience documenting use cases, working with business & technology stakeholders, excellent communication and interpersonal skills. Proficient with JIRA, Confluence, MS Visio, Excel other Microsoft office applications, SQL, JSON, XML, Swagger, Postman and Putty. Knowledge SWIFT ISO20022 standards, Kafka, and Python is an asset. . It is an asset if you understand corporate transaction banking products and services. This includes deposits, SWIFT, FEDWIRE & ACH payments, and cash & liquidity management.
• You're a great relationship builder - You have a proven track record for building trust & rapport with business stakeholders and technology partners. You can easily handle complex situations with your masterful communication, negotiation skills and conflict management.
• You're highly organized and take initiative - You have the ability to work on multiple initiatives and tasks yet stay organized, focused and outcome oriented in a high-pressure environment. You're enthusiastic, inquisitive, self-motivated, take initiative and strive for continuous improvement.
• You act like an owner - You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location Toronto-81 Bay, 23rd Floor
Employment Type Regular
Weekly Hours 37.5
Skills Agile Delivery, Communication, Critical Thinking, Data Analysis, Facilitation, Interpersonal Relationships, Problem Solving, Requirements Gathering, Requirements Specification, Requirements Validation, Requirement Writing, System Requirements

Skills Required