We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit
CIBC.com



What you\'ll be doing
As a Consultant, Application Services you will join CIBC\xe2\x80\x99s Global Wires and Payments Technology department to provide technical expertise for small to medium, complex projects/initiatives as they relate to the implementation and support of application and/or infrastructure technology in a multi-platform environment. Enterprise Wires Modernization (EWM) is a multi-year program that will implement a new modernized wire payment platform and you should be learning and keep yourself up to date with latest changes to carry out the Support activities. This role will function in a hybrid work environment.

How you\'ll succeed
Analysis & Support: Evaluate service requests to ensure adherence to standards and processes. Coordinate and/or execute implementation plans. Along with the above, you need to ensure the application and infrastructure is up to date as per the CIBC Currency standards.
Troubleshooting Skills: Identify and resolve small to medium complex production problems. Monitor and analyze supported services to identify opportunities for improvement and recommend solutions.
Manage & Influence - Lead project coordination efforts in on-boarding clients, synchronize internal technology teams to provide optimal end-to-end solution for both internal and external clients.
Identify proactive solutions for recurring technology occurrences to benefit the business.

Who you are

• 
  Minimum 7+ years of application Development, Design, and Support.
• Technology: Linux, JAVA, J2EE, JBOSS EAP, JBOSS JWS (Apache & Tomcat), Log4J, Oracle, IBM MQ (Preferred), GitHub, SSO preferred with SAML 2.0
• Nice to have Exposure to Infrastructure knowledge ( Firewall, DNS etc.)
• Knowledge on SWIFT related products (SAG, AWP, AMH, etc.) is added advantage
• Understanding of Citrix platform
• Exposure to cloud technologies an added advantage
• Exposure to REST API/SOAP is an added advantage
• Nice to have Exposure to Tandem (HP Nonstop) and BESS application
• 
  Business Knowledge: Knowledge in Payment space (SWIFT) is added advantage
• 
  Additional Experience: Experience in Production support for a high availability critical Application is added advantage
• 
  Delivery Framework: Waterfall/Agile/Devops
• Willing to take up 24/7 production support on a rotational basis.
• Gather information independently, carry out necessary research and provide in-depth analysis, solutions and resolve the production issues with in the strict SLAs.
• Very good experience to Incident & Change management.
• Provide and implement permanent solutions to recurring issues in production.
• Address business users queries and issues depending on Severity and Scope with in SLAs
• Willing to work on Infrastructure upgrade activities and support the verification for Infrastructure implementations.
• Provide timely updates to management on the production issues.
• Prepare the recurring reports on the Production issues and support trends based on SLAs
• Ability to lead and support the Disaster recovery exercise end to end by collaborating with all the teams (Infrastructure, Business & Interfaces)
• Ability to support all the BAU activities (Internal and External Audits, Enterprise Standards, Policies & Procedures, Documentation).
• 
  You embrace and advocate change. You\'ll continuously evolve your thinking and the way you work in order to deliver your best.
• 
  Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• 
  You\xe2\x80\x99re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• 
  You\'re motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• 
  Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• 
  We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
• 
  Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
• 
  We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

• 
  CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
  Mailbox.careers-carrieres@cibc.com
• 
  You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 11th Floor
Employment Type Regular

Weekly Hours 37.5
Skills
GitHub, IBM WebSphere MQ, J2EE Platform, J2EE Web Services, Java, Java Enterprise Edition, Jira Confluence, JIRA Tool, Linux, Oracle, Software Development Lifecycle (SDLC), SWIFT Payments, Wire Payments