Job Description

Department

CSJ - Services du Campus

Salary range

$54,977.40 to $74,669.16

Hours per week

35

Grade

8

Posted date

September 8, 2025

Closing date

September 30, 2025

Position Type

Full Time - Operating Funded

Description

---------------

Conseiller.ere academique

Veuillez noter que le Campus Saint-Jean est la faculte francophone de l'Universite de l'Alberta. Les candidats doivent donc parler et ecrire couramment le francais. Les candidatures doivent etre soumises en francais pour etre prises en compte.

Type de position - Poste a temps plein, permanent

Ce poste fait partie de l'Association du personnel non academique de l'Universite de l'Alberta / Non-Academic Staff Association of the University of Alberta (NASA).


Ce poste offre une prime de bilinguisme et un ensemble complet d'avantages sociaux que vous pouvez consulter a l'adresse suivante: Benefices des employes.

Emplacement -

Les travaux se deroulent principalement au Campus Saint-Jean, a Edmonton.

Travailler a l'Universite de l'Alberta

L'Universite de l'Alberta reconnait que nous sommes situes sur le territoire du Traite 6 et respecte les histoires, les langues et les cultures des Premieres Nations, des Metis, des Inuits et de tous les premiers peuples du Canada, dont la presence continue d'enrichir notre communaute dynamique.


L'Universite de l'Alberta est une communaute de personnes qui recherchent le savoir, des acteurs du changement qui forgent le monde et qui menent avec intention, jour apres jour. Notre communaute comprend plus de 14 000 membres du corps professoral et du personnel, plus de 40 000 membres de la communaute etudiante et 260 000 alumni dans le monde entier.


Votre travail aura une influence significative sur un large eventail de personnes -- de notre corps etudiant aux membres de notre communaute, en passant par nos equipes de recherche et d'innovation renommees. Vous contribuerez ainsi a des decouvertes et des solutions qui rendent le monde plus sain, plus sur, plus fort et plus juste. En savoir plus.

L'organisation : Campus Saint-Jean de l'Universite de l'Alberta

Le Campus Saint-Jean (CSJ) est une communaute multiculturelle de la Francophonie au sein de l'une des institutions academiques les plus importantes et les plus prestigieuses au monde, l'Universite de l'Alberta. C'est un lieu de culture diversifiee et d'inclusion. Un lieu de recherche et d'enseignement innovateurs et de qualite. Un etablissement qui offre des possibilites a tous, qui offre un enseignement superieur en francais en Alberta, pour le Canada et le monde. Au Campus Saint-Jean, nous formons la prochaine generation de penseurs, de chercheurs, d'enseignants, d'acteurs, de leaders, d'entrepreneurs et de cadres qui repondront aux besoins de la francophonie, de la dualite linguistique canadienne et de la societe, qui ouvriront de nouveaux horizons a l'economie du savoir et qui repondront a l'appel des grands defis mondiaux.

Le poste

Conseille les personnes etudiantes sur les questions non courantes relatives au programme academique et dans leurs decisions academiques, telles que le choix des cours. Evalue les demandes d'admission sur la base des politiques et procedures en vigueur, en collaboration avec le service des admissions du CSJ et le bureau du registraire (RO). Effectue des evaluations preliminaires et formule des recommandations au Vice-doyen academique concernant la satisfaction des conditions d'obtention du diplome, le rendement academique, les dates limites et l'acceptabilite des credits d'echange et/ou de transfert. Peut fournir des conseils sur les echanges academiques ou les transferts de cours. Peut etre appele.e a evaluer les problemes lies a la vie etudiante et a orienter les personnes etudiantes vers d'autres ressources. Transmet a son superieur hierarchique les problemes qui peuvent affecter la reussite d'une personne etudiante ou qui depassent son pouvoir de decision.


Les fonctions du poste incluent, sans s'y limiter :

Evaluation des demandes d'admission

Traite les demandes d'admission au programme, de la phase de demande a celle de decision, en consultation avec le RO, le service des admissions du CSJ et le vice-doyen. Evalue les dossiers des candidats internationaux aux programmes, determine l'admissibilite des etudiants et attribue les credits de transfert. Developpe et tient a jour une base de donnees des decisions relatives aux credits de transfert internationaux et nationaux.

Conseil aux etudiants et gestion des programmes

Conseille les etudiants actuels et potentiels ainsi que le personnel sur les politiques et procedures de l'universite et de la faculte concernant l'admission, l'inscription, la planification des programmes, l'achevement des programmes, la convocation, les retraits de cours, le rendement academique, les notes, les examens differes et le processus d'examen accommode. Identifie les etudiants qui ont besoin d'aide en fonction de leurs resultats scolaires et les oriente vers des services de soutien academique. Fournit aux etudiants des informations sur les alternatives, les limites et les consequences possibles de leurs decisions academiques. Surveille les progres academiques des etudiants en fonction de leur rendement academique. Evalue de maniere continue le rendement academique des etudiants afin de suivre leurs progres et leurs ameliorations.

Decisions relatives au programme d'etudes

Supervise les demandes des etudiants relatives aux decisions reliees au programme d'etudes soumises a l'approbation du vice-doyen, telles que : les demandes de surcharge de cours, les demandes de report d'examen, les transferts de credits, les demandes de programmes d'etudes a l'etranger et d'echange. Effectue la validation des dossiers de convocation afin de s'assurer que toutes les conditions requises pour l'obtention du diplome sont remplies.

Divers

Facilite les nominations aux prix. Informe les etudiants et les candidats de leurs droits et des procedures prevues par le Code de conduite des etudiants (ou des candidats). Agit en tant que ressource experte aupres des membres du corps enseignant qui conseillent les etudiants du CSJ. Se tient au courant des politiques, procedures et pratiques liees aux besoins et services academiques des etudiants, telles que definies par le superviseur. Met et tient a jour les dossiers des etudiants.

Autres taches selon les besoins.

Nous recherchons une personne possedant les qualifications suivantes :

Un diplome de premier cycle est requis. Au moins deux ans d'experience dans un environnement administratif postsecondaire sont requis, de preference dans le domaine des services aux etudiants ou des admissions postsecondaires, ainsi que dans l'interpretation et l'application des politiques. Excellentes competences en communication ecrite et orale en francais et en anglais. Experience dans la gestion de documents confidentiels conformement a la Loi sur l'acces a l'information et la protection de la vie privee. Experience avec les technologies utilisees dans les systemes d'administration des dossiers dans un environnement postsecondaire, par exemple PeopleSoft (Campus Solutions), Slate, Academic Advisement Requirements Tool, Alfresco et FreshService. Maitrise de Microsoft Office, Google Suite et des systemes de gestion de fichiers. Capacite a s'adapter a des changements proceduraux continus tout en maintenant une coherence dans un environnement multitache. Competences superieures averees en matiere de service a la clientele et de relations interpersonnelles ; tact, initiative et attitude positive. Capacite a exercer un jugement independant et a gerer des situations difficiles/complexes avec diplomatie et sensibilite. Engagement a contribuer a une culture de confiance, d'efficacite et d'execution.

Les candidatures doivent inclure un CV et une lettre de motivation en francais pour etre prises en consideration.

Le Campus Saint-Jean est engage pour une culture de confiance, d'efficacite et d'execution. Dans votre lettre de presentation, veuillez nous dire ce que cela signifie pour vous. Les candidatures recues sans lettre de motivation et/ou les candidatures recues sans lettre de motivation comprenant une reponse a la question de la culture de la confiance, de l'efficacite et de l'execution ne seront pas prises en consideration.

Academic Advisor

Please note that as Campus Saint Jean is the Francophone faculty of the University of Alberta, applicants must be fluent in spoken and written French. APPLICATIONS MUST BE SUBMITTED IN FRENCH TO BE CONSIDERED.

Position type - Full time, Permanent

This position is a part of the Non-Academic Staff Association of the University of Alberta (NASA).


This position offers a bilingual premium and a full benefits package, which can be viewed at: Faculty & Staff Benefits.

Location -

Work primarily takes place at Campus Saint-Jean, Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Metis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.


The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.


Your work will have a meaningful influence on a fascinating cross-section of people -- from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

The organization: Campus Saint-Jean at the University of Alberta

Campus Saint-Jean (CSJ) is a multicultural Francophone faculty within one of the most important and prestigious academic institutions in the world, the University of Alberta. It is a place of diverse culture and inclusion; a place of innovative and quality research and teaching; an institution of opportunity for all, offering higher education in French in Alberta, for Canada and the world. At Campus Saint-Jean, we are shaping the next generation of thinkers, researchers, teachers, doers, leaders, entrepreneurs, and executives who will serve the needs of the Francophonie within Canada's dual linguistic society; opening new horizons for a knowledge economy and responding to the call of the world's great challenges.

The position:

Advises students on non-routine queries with respect to the academic program. Provides advice to students on academic decision making such as course selection. Assesses student applications based on policy and procedure in collaboration with CSJ admissions and the Registrar's office (RO). Makes preliminary assessments and recommendations to the Vice Dean - Academic on the satisfying of degree requirements, academic standing, academic deadlines, and the acceptability of exchange and/or transfer credit. May provide advice on academic exchanges or course transfers. May be called on to assess student life issues and refer students to other resources. Escalates issues to supervisor which may affect the success of a student or are outside of decision-making authority.


Select duties include:

Application Assessment

Processes applications for program admission from inquiry to decision stage in consultation with RO, CSJ Admissions and the Vice Dean. Evaluates domestic and international credentials for certain FSJ Programs such as the BEdAD; may be required to calculate Admission Grade Point Average (AGPA) from institutions around the world, converting to the U of A's grading system. Evaluates the records of international applicants to programs, determines students admission eligibility and assigns transfer credits. Develops and maintains a database of international and domestic transfer credit decisions.

Student Advising & Program Management

Advises current and prospective students and staff about university and faculty policies and procedures regarding admission, registration, program planning, program completion, convocation, course withdrawals, academic standing, grades, deferred exams, and the accommodated exam process. Identifies students in need of support based on academic performance and refer them to academic supports. Provides students with information about alternatives, limitations, and possible consequences of academic decisions. Monitors academic progress of students dependent on their Academic Standing. Continues to assess student academic standing toward progression and improvement.

Student Program Decisions

Oversees student submissions of program decisions for Vice Dean approval, such as: course-overload applications, deferred examination applications, transfer credits, requests for student abroad and exchange programs. Completes convocation clearing for graduates to ensure full degree requirements are met.

Miscellaneous

Facilitates award nominations. Advises students and applicants of their rights and processes under the Code of Student (or Applicant) Behavior. Acts as an expert resource to Faculty members who advise students at CSJ. Keeps current regarding policies, procedures and practices related to student academic needs and services as identified by the Supervisor. Updates and maintains student electronic records.

Other duties as required.

We are looking for someone with the following qualifications:

An undergraduate degree is required. A minimum of 2 years' experience in a post-secondary office environment required, preferably within post-secondary student services/admissions and with interpreting and applying policies. Excellent French and English communication skills both written and spoken. Experience managing confidential material in accordance with the Freedom of Information and Protection of Privacy Act. Experience with student administration system technology in a post-secondary environment e.g. PeopleSoft (Campus Solutions), Slate, Academic Advisement Requirements Tool, Alfresco and FreshService. Proficiency in Microsoft Office, Google Suite, and file management systems. Ability to adapt to continuous procedural change while maintaining consistency in a multi-tasking environment is required. Demonstrated superior customer service and interpersonal skills; tact, initiative and a positive attitude. Ability to exercise independent judgment and handle difficult/complex situations with diplomacy and sensitivity Commitment to contributing to a culture of trust, effectiveness and execution.

Applications must include both a resume and a cover letter and be submitted in French to be considered.

Campus Saint-Jean is committed to a culture of trust, effectiveness, and execution. In your cover letter, please tell us what this means to you. Applications received without a cover letter that includes a response to the question of a culture of trust, effectiveness, and execution, will not be considered.



At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.


We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.



All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms--physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.



The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Metis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.



L'Universite de l'Alberta s'engage a creer une communaute universitaire ou chaque personne se sent valorisee, ou les obstacles a la reussite sont elimines et ou des connexions enrichissantes peuvent se developper. Nous accueillons les demandes de toutes les personnes qualifiees. Nous encourageons les femmes; Premieres nations, Metis et Inuits; membres des groupes minoritaires visibles; personnes handicapees; personnes ayant une orientation sexuelle ou une identite et une expression sexospecifique; et tous ceux qui peuvent contribuer a la diversification des idees et a l'universite a postuler.

Note:

This opportunity will be available until midnight September 30, 2025, Edmonton, Alberta local time.