Job Description

What to Expect

En tant que conseiller Tesla, vous etes en premiere ligne de notre mission visant a accelerer la transition mondiale vers une energie durable. Votre role est essentiel pour offrir avec constance une experience educative, immersive et passionnante aux clients actuels et potentiels, en depassant leurs attentes depuis leur premiere visite dans notre salle d'exposition jusqu'au jour de la livraison.


Vos responsabilites consistent a guider les clients dans leur decouverte des produits Tesla et a faciliter le processus de vente et de livraison. Nous recherchons un candidat energique, tres organise et travaillant, anime d'une veritable passion pour l'energie durable et doue pour creer des experiences client exceptionnelles.



As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.


Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.

What You'll Do

Accueillir et interagir avec les visiteurs spontanes, en creant une atmosphere accueillante propice a des conversations efficaces Susciter l'interet et informer les clients potentiels via divers canaux sur les offres de produits Tesla Contribuer a la creation et au maintien d'un pipeline de ventes solide en collectant des informations sur les clients et en facilitant les essais routiers pour les acheteurs potentiels Fournir un service client exceptionnel tout au long du cycle de vente, y compris l'information des clients, la preparation des vehicules et la finalisation des documents Contribuer activement a la realisation des objectifs mensuels de vente et de livraison en atteignant et en depassant les objectifs individuels de vente et les indicateurs cles de performance Faire preuve d'une expertise dans les produits et services Tesla et se tenir informe des tendances en matiere de vehicules electriques et des incitatifs d'achats locaux Effectuer des taches supplementaires assignees pour repondre aux besoins de l'entreprise, y compris, mais sans s'y limiter, les livraisons directes au domicile des clients


Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations Excite and educate prospective customers through various channels about Tesla's product offerings Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

What You'll Bring

Le candidat retenu pour le poste devra soutenir des projets dans toutes les provinces canadiennes et communiquer quotidiennement principalement en anglais avec le personnel et les clients hors du Quebec Au moins 1 annee d'experience en service a la clientele et/ou vente avec atteinte ou surpassement des objectifs Passionne par la mission Tesla et nos innovations dans l'industrie du transport Tres organise et excellentes competences en communication ecrite et orale Maitrise de la suite Microsoft Office et des outils CRM Possibilite de travail le soir, les fins de semaine et les jours feries dans un environnement de vente au detail Permis de conduire de classe 5, G ou G2 valide au Canada


The successful candidate will be required to support projects in all Canadian provinces and communicate daily primarily in English with staff and clients outside of Quebec 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals Passionate about the Tesla Mission and our innovations in the personal transportation industry Highly organized and excellent written and verbal communication skills Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environment Must maintain a valid Class 5, G or G2 driver's license for Canada

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.



Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.