Job Description

Qui est Mazda Des Sources?

Fond\xc3\xa9 en 1985 le groupe Dilawri continue de s\'appuyer sur une histoire d\'excellence en tant que plus grand groupe automobile du Canada. \xc3\x89tabli au Qu\xc3\xa9bec depuis 2015, le groupe Dilawri est une destination de premier plan pour la vente et le service de v\xc3\xa9hicules reconnue. Notre mission est de toujours offrir une exp\xc3\xa9rience unique \xc3\xa0 nos clients et d\'\xc3\xaatre une r\xc3\xa9f\xc3\xa9rence dans l\'industrie automobile en termes de service \xc3\xa0 la client\xc3\xa8le et de performance.

Pourquoi travailler avec nous?

Tu cherches l\'occasion de faire carri\xc3\xa8re au sein d\'une entreprise dynamique, en croissance? Tu veux travailler avec des gens passionn\xc3\xa9s, d\xc3\xa9vou\xc3\xa9s et apprendre tous les jours? Viens rejoindre notre \xc3\xa9quipe d\xc3\xa9di\xc3\xa9e et professionnelle qui met au c\xc5\x93ur de ses pr\xc3\xa9occupations un service \xc3\xa0 la client\xc3\xa8le hors pair!

Ce que nous offrons:

- R\xc3\xa9mun\xc3\xa9ration hebdomadaire avec structure de bonification selon la performance;

- Un environnement de travail dynamique et stimulant;

- Une stabilit\xc3\xa9 d\'emploi;

- Formation fournie et continue;

- Des opportunit\xc3\xa9s d\'avancement de carri\xc3\xa8re et promotions internes;

- Des rabais employ\xc3\xa9s int\xc3\xa9ressants;

- Excellente assurance collective (apr\xc3\xa8s 3 mois) - comprenant une assurance dentaire, m\xc3\xa9dicale, assurance-vie, assurance voyage, assurance maladie compl\xc3\xa9mentaire, REER collectif volontaire ou fonds de pension;

- Plusieurs activit\xc3\xa9s sociales au cours de l\'ann\xc3\xa9e (5@7, Party de No\xc3\xabl, D\xc3\xaener BBQ etc.);

- Cong\xc3\xa9s annuels;

- Caf\xc3\xa9 gratuit !

Responsabilit\xc3\xa9s principales :

- Identifier le besoin du client quant \xc3\xa0 l\'entretien et la r\xc3\xa9paration de son v\xc3\xa9hicule;

- Offrir et promouvoir diff\xc3\xa9rents services apr\xc3\xa8s-vente et services de pr\xc3\xa9vention ou de maintenance;

- Effectuer le service-conseil avec la client\xc3\xa8le;

- \xc3\x89tablir une relation de confiance avec la client\xc3\xa8le;

- \xc3\x89valuer le co\xc3\xbbt d\'entretien, r\xc3\xa9diger un bon de travail et en faire le suivi;

- Effectuer des t\xc3\xa2ches connexes ou demand\xc3\xa9es par le directeur de service.

Qualifications et comp\xc3\xa9tences requises :

- Poss\xc3\xa9der une exp\xc3\xa9rience pertinente en vente et en service \xc3\xa0 la client\xc3\xa8le;

- Avoir de l\'entregent, poss\xc3\xa9der un excellent service \xc3\xa0 la client\xc3\xa8le et \xc3\xaatre passionn\xc3\xa9 par la vente;

- Capacit\xc3\xa9 \xc3\xa0 travailler sous pression;

- Professionnalisme, courtoisie et pr\xc3\xa9sentation soign\xc3\xa9e;

- Avoir de la facilit\xc3\xa9 et de l\'int\xc3\xa9r\xc3\xaat \xc3\xa0 travailler en \xc3\xa9quipe;

- Connaissance du produit (un atout);

• Le genre masculin n\'est utilis\xc3\xa9 qu\'afin d\'all\xc3\xa9ger le texte.

Who is Mazda Des Sources?

Founded in 1985, Dilawri Group continues to build on a history of excellence as Canada\'s largest automotive group. Established in Quebec since 2015, the Dilawri Group has established itself as a leading destination for recognized vehicle sales and service. Our mission is to always offer a unique experience to our customers and to be a reference in the automotive industry in terms of customer service and performance.

Why work with us?

Are you up for new challenges? Are you passionate about sales and customer service? Are you looking for an opportunity to build a career with a dynamic, growing company? Do you want to work with passionate, dedicated people and learn every day? Come and join our dedicated and professional team that focuses on outstanding customer service!

What we offer:

- Weekly salary with a bonus structure based on performance;

- A dynamic and stimulating work environment;

- Job stability;

- Ongoing coaching and training

- Opportunities for career advancement and internal promotions;

- Attractive employee discounts;

- Excellent group insurance (after 3 months) - including dental, medical, life, travel, extended health, voluntary group RRSP, pension fund;

- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner etc.);

- Vacation leave;

- Free coffee!

Main responsibilities:

- Identify the customer\'s need for vehicle maintenance and repair;

- Offer and promote various after-sales services and preventive or maintenance services;

- Provide customer service advice;

- Establish a relationship of trust with customers;

- Evaluate the cost of maintenance, write a work order and follow up on it;

- Carry out related tasks or those requested by the service manager.

Required Qualifications and Skills:

- Relevant experience in sales and customer service;

- Interpersonal skills, excellent customer service and a passion for sales;

- Ability to work under pressure;

- Professionalism, courtesy and neat presentation;

- Excellent interpersonal and negotiation skills;

- Organizational skills and attention to detail;

- Ability to work in a team environment to achieve common goals.

MAZDA DES SOURCES

Department

SERVICE

Employment Type

Full Time

Dilawri Group of Companies