Job Description

The Sheraton Vancouver Airport Hotel offers an upscale experience for our valued guests, and provides an equally thrilling experience to grow a career! With 32,000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business! At the Sheraton Vancouver Airport Hotel, we take pride in fostering an environment where learning and development is a lifestyle. Apply today and embark on a rewarding career path!

This is a 15 month contract position.

Reporting to the Catering Manager, the Conference Services Manager will be responsible for the following:

Job Responsibilities

Provide administrative support to the Conference Services and Banquets Departments Receive calls, qualify and forward them to the appropriate person Receive, qualify and respond to catering leads Greet clients as they arrive at the Conference Service Office and assist them with any inquiries Ensure that change logs are ran daily and forwarded to the appropriate persons Update CI, when new Banquet Menus and A/V pricing are provided Booking and detailing all the in-house meetings for the hotels Distribute Daily Events Reports and perform Weekly Distribution of Events Ensure that the banquet bills are completed and distributed to Conference Services Managers for daily verification Maintain the electronic reader boards Assist the Conference Services Managers with any projects they may require help with Collaborate and provide support on social media initiatives including online reputation management (TripAdvisor, Yelp, etc.), content creation and social customer service All other duties assigned

The successful candidate should have the following:

Excellent organizational and administrative skills with strong attention to detail Knowledgeable in Microsoft Office (Word, Excel, Outlook) Excellent communication, analytical and interpersonal skills Previous experience with CI and Lightspeed an asset Demonstrated ability in taking on numerous responsibilities while meeting deadlines A Degree or Diploma in Tourism Management, or related field an asset Ability to take initiative and find creative ways to respond to client requests Must be a positive, service-oriented team player Fluent (written & oral) in English Excellent communication, analytical and interpersonal skills Ability to maintain enthusiasm and a positive attitude
Sheraton Vancouver Airport is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Job Type: Full-time

Pay: $58,000.00-$61,000.00 per year

Benefits:

Company events Company pension Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site gym On-site parking RRSP match Tuition reimbursement Vision care
Ability to commute/relocate:

Richmond, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person