It\xe2\x80\x99s your story. It\xe2\x80\x99s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis. Spiritleaf Collingwood is looking for a Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members. Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. The Challenge In the role of Cannabis Concierge, you will support the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping. The Responsibilities CUSTOMER CONNECTION \xc2\xb7 Supports environment of genuine customer connection \xc2\xb7 Acts as an empowered team member, exercising decision-making skills to enhance each customer\xe2\x80\x99s experience \xc2\xb7 Demonstrates extraordinary service \xc2\xb7 Takes ownership of individual awareness of product knowledge PRODUCT KNOWLEDGE \xc2\xb7 Is knowledgeable of trends and supports brand messaging \xc2\xb7 Gains understanding of how merchant skills impact business and the customer experience TEAMWORK MAKES THE DREAM WORK \xc2\xb7 Supports new hires through mentorship \xc2\xb7 Is self-aware and focused on self-development \xc2\xb7 Collaborates with the team during morning and closing meeting LEADERSHIP \xc2\xb7 Possesses strong written and verbal communication skills, strong assessment, and decision-making skills \xc2\xb7 Provides insight to Spiritleaf Manager in relationship to the customer experience \xc2\xb7 Participates in ongoing staff education and through sharing of product knowledge QUALIFICATIONS \xc2\xb7 At least 1 years\xe2\x80\x99 experience in a retail environment \xc2\xb7 Proven success in offering an exceptional customer experience \xc2\xb7 A passion for our product and changing the way the world sees cannabis \xc2\xb7 A desire to have fun, laugh and support the customer and team member journey along the way \xc2\xb7 You must be at least the minimum required legal age in your province, and be able to pass a police background check \xc2\xb7 You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course (Cansell) and be able to provide a copy of the certificate Job Type: Part-time Pay: $16.55-$18.00 per hour Benefits:

• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (preferred)

Work Location: In person