to join our elite security team. This role is ideal for individuals who excel in both
tactical security response
and
high-end customer service
. As a Concierge Security Officer, you will be the first point of contact for residents, guests, or tenants while also serving as a vigilant protector of the premises.
You will be responsible for maintaining a secure environment, handling incidents with discretion and professionalism, and providing a premium-level experience to everyone you interact with.
Key Responsibilities:
Monitor and patrol
assigned areas to deter unauthorized access and protect people and property.
Serve as a professional concierge
by assisting residents, guests, or clients with inquiries and access.
Respond quickly
and effectively to emergency situations including medical incidents, security breaches, or suspicious behavior.
Operate
surveillance systems, access control panels, and communication equipment
proficiently.
Conduct
risk assessments
and promptly report security vulnerabilities or unusual activities.
Enforce building policies and
verify identification or access authorization
as required.
Maintain detailed and accurate
incident reports and activity logs
.
Coordinate with emergency services
when necessary, including police, fire, and EMS.
Participate in ongoing
training, drills, and physical readiness assessments
.
Requirements:
Proven experience in
security, military, or law enforcement
highly preferred.
Strong knowledge of
condo control
,
security operations, access control, and emergency response procedures
.
Ability to remain calm, professional, and decisive under pressure.
Excellent interpersonal and communication skills
; customer-service oriented.
Physically capable of
patrolling, standing for long periods, and responding rapidly
to incidents.
Must hold or be eligible for applicable
security licenses and certifications
(e.g., guard card, CPR/First Aid, etc.).
Availability to work
nights, weekends, holidays
, and rotating shifts.
Preferred Qualifications:
Certification or training in
first aid/CPR and defensive tactics
.
Familiarity with
residential or commercial concierge security protocols
.
Experience with
de-escalation techniques and conflict resolution
.
Working knowledge of
surveillance technologies
and
visitor management systems
.
What We Offer:
Competitive compensation
based on experience and qualifications.
Opportunities for career growth
A
professional and supportive work environment
.
A chance to make a
meaningful impact
in a high-visibility security role.
Job Types: Full-time, Part-time, Fixed term contract, Casual
Pay: $20.00-$22.46 per year
Education:
Secondary School (preferred)
Experience:
Concierge Security: 1 year (preferred)
Licence/Certification:
Security Guard Licence (preferred)
Willingness to travel:
50% (preferred)
Work Location: In person
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