Job Description

Job Overview:

We are seeking a professional and service-oriented Building Concierge to provide exceptional front-desk services for residents and guests at our luxury apartment building in Winnipeg. This role is ideal for an individual who thrives in a hospitality-focused environment and enjoys assisting residents with a wide range of personal and logistical needs.

The Concierge will serve as the first point of contact for all building Tenants, ensuring a seamless living experience by offering personalized assistance, managing deliveries, coordinating reservations, and maintaining a welcoming atmosphere for residents in their home. Learning and understanding the names, preferences, and lifestyles of residents will be a key to success and creating a personalized and welcoming environment.

Key Responsibilities:

Greet and assist residents and guests in a courteous and professional manner as they enter and move through the building.

Accept and distribute packages, mail, and deliveries securely on behalf of the Tenants.

Facilitate access control, verify visitors, and uphold security standards in cooperation with the Paladin team.

Support residents with booking reservations, event planning, and transportation arrangements in and around the city.

Coordinate maintenance and service requests with building management

Keep updated records of resident information and service requests

Assist the security team with after-hours issues such as lock-outs, L40 guest assistance, etc.

Assist residents with a wide array of personal service needs to enhance the quality and enjoyment of their day-to-day life, being pro-active and always looking for ways to improve the quality of life of residents and provide them with a "Wow" experience with every interaction.

Qualifications & Skills:

Previous experience in hospitality, preferably in a hotel environment preferred.

Strong interpersonal and communication skills

Ability to multitask and remain calm under pressure

Knowledge of local amenities, restaurants, and transportation, and entertainment options.

Proficiency in using office and scheduling software

Professional demeanor and dress code compliance

Must be available to work flexible shifts, including evenings and

Schedule:

Mon- Friday- Evenings- 5 pm- 9 pm

Weekends- 10 am- 6 pm

Job Types: Part-time, Permanent

Pay: $16.87-$20.00 per hour

Expected hours: 20 per week

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off RRSP match Tuition reimbursement
Experience:

hospitality, preferably in a hotel environment : 2 years (required)
Work Location: In person