Job Description

Company Overview

Probe Investigation & Security Services Ltd has been proudly serving Ontario since 1978, specializing in providing top-notch security solutions tailored to our clients' needs.

Summary

We are seeking a dedicated Concierge to join our team in Ontario. This role is vital in ensuring exceptional customer service and hospitality, contributing significantly to our mission of delivering outstanding security services. The ideal candidate will possess strong interpersonal skills and a passion for guest relations.

Responsibilities

Greet and assist guests with inquiries and requests

Provide information about local attractions, services, and amenities Manage front desk operations efficiently Ensure a high level of customer service at all times Handle guest complaints and feedback professionally Coordinate with other departments to fulfill guest needs Maintain a clean and organized front desk area Assist in managing reservations and guest check-ins/check-outs

Qualifications

Proven experience in hospitality or hotel environments

Strong customer service skills with a focus on guest satisfaction Excellent communication skills, both verbal and written Ability to manage time effectively and prioritize tasks Multilingual or bilingual abilities are a plus Familiarity with front desk operations and phone etiquette A friendly demeanor with strong problem-solving skills Knowledge of local attractions and services is advantageous

Call-To-Action

If you are passionate about providing exceptional service and want to be part of a dedicated team, we invite you to apply today and help us create memorable experiences for our guests!

Job Types: Full-time, Part-time, Permanent

Pay: $17.60-$18.50 per hour

Licence/Certification:

Security Guard Licence (required)
Work Location: In person