Job Description

Education: Experience:

Education

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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

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Manufacture

Tasks

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Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties Perform Web-server backup and recovery operations Manage incidents

Work conditions and physical capabilities

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Sitting

Personal suitability

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Client focus Efficient interpersonal skills Initiative Judgement Organized Team player Honesty

Screening questions

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Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?

Experience

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2 years to less than 3 years

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage

Financial benefits

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Group insurance benefits Registered Retirement Savings Plan (RRSP)

Other benefits

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Deferred Profit Sharing Plan (DPSP) Free parking available Paid time off (volunteering or personal days) Duree de l'emploi: Permanent Langue de travail: Bilingue * Heures de travail: 37.75 hours per week