Job Description

Description
Compliance & Standards Officer
Job Status: Continuous Part-Time
Pay & Grade: $64,784 - $82,229 Annually, Grade 7
Hours of Work:24 hours per week
Initial location: Duke and Ontario - Bylaw Office
Posting period:July 24, 2025 - July 31, 2025 (at 6:00 p.m.)
Overview
This position investigates noise and other complaints within the City of Kitchener. This position enforces associated municipal by-laws, gathers evidence, and acts as a witness in court with respect to by-law infractions. Hours of work are scheduled on a rotating basis, inside and outside of normal business hours and over a 7 consecutive day period.
Responsibilities

• Patrolling city streets and parking lots to enforce City by-laws.
• Assists Property Standards and Licensing officers gather evidence for Zoning, Property Standards and Licensing investigations.
• Responds to noise and other City of Kitchener by-law complaints using mediation where appropriate and/or issuing provincial offence notices.
• Prepares paperwork for Provincial Offence Notice charges and attend court as a witness.
• Provides general direction to the public.
• Towing vehicles when necessary.
• Preparing daily summaries.
• Performs other related duties as assigned.

Requirements

• 2-year post-secondary diploma in Law and Security, Protection Security and Investigations or Police Foundations.
• Minimum of 1-year related experience in Law Enforcement.
• Experience and developed skills in the use of a personal computer, with the ability to use software programs such as: AMANDA, OnPoint, Windows, Microsoft Office, Outlook, etc., with accurate keyboarding skills.
• Valid MTO G class driver's license in good standing.
• Valid CPR Level "C" and Standard First Aid Certificate.
• Understanding of various Municipal By-Laws such as Noise, Parking, Open-Air Burning, Towing, Encroachments and Dumping.
• Ability to support and project values compatible with the organization.
• Familiar with police dispatch and radio protocol and able to assess situations.
• Willing to obtain the Environmental Noise Certification certificate.
• Able to carry and issue tickets using a handheld computer (approx. weight 2 lbs).
• Physically fit and able to walk and drive for an entire shift.
• Possess good public relations skills and be able to handle potentially abusive situations.
• Ability to communicate well and testify in court.
• Willing to wear a uniform as supplied and maintain a neat and professional appearance at all times.
• Highly motivated and capable of working independently and can analyze situations with problem solving, negotiating and mediation skills.
• Detail oriented and can take clear and concise notes.
• Reliable with a good attitude and employment record.

Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:

• Grade 12 Diploma plus up to 1 year of post-secondary courses with minimum 2 years related and relevant experience or 3-Year Degree/Diploma with minimum 6 months related and relevant experience

Department/Division:Community Services, Bylaw Enforcement
Group: CUPE 791
Competition Number: 2025-275
Job Code: 0460
Number of positions: 4