Job Description

Description

Join our team and what we\'ll accomplish together

At TELUS Health, we are on a mission to create remarkable outcomes in healthcare while putting our customers and team members at the heart of everything we do. Our results-oriented marketing team is dedicated to creating and delivering innovative, data-driven and customer centric marketing strategies. And we have fun doing it.

We are searching for a highly flexible individual who is prepared to play a critical role in ensuring regulatory compliance across our customer facing marketing materials. A successful candidate would be a self-starter, natural collaborator, innovator, comfortable working with an extensive network of stakeholders within and outside the Marketing team (including Legal, Data and Trust, Regulatory affairs and other key stakeholders) and external partners, providing subject matter expertise around compliance of marketing initiatives.

The role of Marketing Compliance Specialist primarily revolves around the application of federal and provincial regulatory legislation to marketing material. The Marketing Compliance Specialist must have knowledge of and experience with the following legislation:

The Competition Act, Canada\'s Anti-Spam Legislation, the Unsolicited Telecommunications Rules, Rules respecting publicity contests (QC) and certain provincial health ethics regulations.

Compliance aspects/processes involved include:

• Privacy and security: PIA (Privacy Impact Assessment) and SIA (Security Impact Assessment)
• Contracts: supplier agreements, NDAs
• Other: trademarks

We are looking for someone who is:

Service oriented: ability to balance regulatory and policy standards with a business perspective.
Capable of managing multiple projects with competing and changing priorities
Passionate about marketing and promotes a growth mindset
Thrives in a fast-paced and dynamic environment
Problem-solver, action-oriented and driven by results

.

What you will be doing:

• Review the material developed by the marketing team members and provide them with sound advice to better mitigate risk.
• Support the marketing team with compliance processes.
• Manage day-to-day marketing compliance activities including applying TELUS policies on privacy and security, regulation, contracts, and others.
• Provide compliance support to M&A integration process.
• Develop tools to enable team members to proactively integrate compliance regulation into their activities.
• Develop a close relationship with the Data and Trust team, Legal team and Regulatory affairs team.
• Stay current with all changes to applicable rules and regulations and ensure the information is shared with the team.
• Organize compliance training initiatives (with the help of Data and Trust and Legal teams) for new and existing team members to ensure team members are aware and conscious of the policies and requirements, common pitfalls and their workarounds.
• Collaborate to the creation of the yearly marketing scorecard and update it on a quarterly basis. .
• The candidate will also collaborate with marketing team members to develop new ideas and support key projects.
• Be part of a dynamic team creating a vision for a highly personalized customer experience.

Qualifications

What you bring

Having an eye for detail, you will use this in diligently assessing materials for policy, regulation and brand compliance.
You are resilient, solution-oriented and retain a positive outlook in advising and communicating clearly and constructively with stakeholders.
You are an influencer and good at engaging with all stakeholders so that marketing interests are understood and adequately represented.

Required Skills and abilities

• Excellent copywriting skills in French and English
• Strong organizational skills, capable of handling multiple projects at once, and a proven attention to details
• Strong critical thinking and problem solving abilities
• Effective team player, ability to liaise with professionals at all levels
• Competency in PowerPoint and Excel
• Experience in B2B Marketing is a strong asset
• Experience in a marketing compliance role, technology, high tech or health sectors is a strong asset

Required Professional Designation/Certification
Bachelor of Law OR
Bachelor of Commerce or similar post-secondary degree with a business or marketing emphasis

This is a temporary position for a 12 months maternity leave coverage.

#LI-Hybrid

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Health

We\xe2\x80\x99re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus