Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

Competitive Starting Pay Paid Extensive Training with Best-in-Industry Resources Career Advancement Opportunities across Business and Geographies Company Vehicle Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Life Insurance Short-Term and Long-Term Disability Competitive Retirement Saving Plans Employee Assistance Program

What you will do:

Perform installation, integrations, commissioning and service activities on access control systems, CCTV, intrusion alarm, nurse call and intercom systems.

How you will do it:

Install and inspect equipment to meet customer expectations and manufacturer specifications. Field coordination and communication, system programming, integrations, commissioning, AHJ testing and training on new system installations Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition Manage assigned Electronic Systems service calls regarding field labour hours estimated Customer satisfaction through coordination, response to customer requests and problems Prepare reports on daily activities May be required to work overtime May be required to work out of town Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc. Required to work at heights - Ladders/AWP Must adhere to all JCI safety policies and procedures Complete mileage and monthly vehicle reports in a timely manner

What we look for:

Experience / comfortable with Servers, and different operating systems Working knowledge of personal computers (Windows 10, 11, Server 2016 +) and Microsoft's suite of Office software Working knowledge of IT network systems Ability to use hand and power tools and test equipment such as multi-meters, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required Able to carry and move equipment/tools weighing up to 40 pounds Demonstrated working knowledge of electricity and electronics Experience with installation and service of access control, CCTV, intrusion, nurse call and intercom systems Minimum high school/trade school graduate, 2-year Associate degree in a technical field involving electronics or computers preferred Ability to effectively work independently Demonstrated aptitude for troubleshooting systems and performing necessary repairs Demonstrated high level of customer service Excellent verbal and written communication skills Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment Ability to work on Aerial Work Platform Ability to read and understand complex building architectural, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual. Security experience with C-Cure 9000, Kantech, Genetec, Lenel/S2, Milestone, Exacq, Avigilon, DSC, Commend, AIPhone * CCURE 9000 or Genetec, certification preferred.