Job Description

• Support day-to-day HR operations across the employee lifecycle, including onboarding, job changes, leaves of absence, and terminations
• Conduct employee meetings to explain benefit options, complete required documentation, and support benefit changes related to employment status updates
• Process and validate employee transactions such as new hires, transfers, benefit changes, leaves of absence, and terminations in the HRIS, ensuring accuracy and compliance with hospital policies, legislation, and collective agreements
• Maintain, audit, and update employee records related to employment status changes (e.g. union transfers, return from leave), in accordance with hospital policies and collective agreements
• Respond to employee inquiries regarding HOOPP, health and dental benefits, LTD, life insurance, vacation, and floater entitlements
• Perform bi-weekly payroll audits to ensure employees are paid correctly based on vacation, sick, and floater banks, hospital policies, applicable legislation, and collective agreements
• Provide guidance to managers and employees on leaves of absence, employee transfers, and benefit eligibility
• Review and respond to third-party insurance verification requests to confirm employee benefit eligibility
• Update benefit and pension codes in HR/Payroll systems, insurance carrier platforms, and HOOPP
• Collaborate with HR colleagues to investigate and resolve discrepancies related to employee data or transactions
• Provide administrative and operational support to various HR teams as required
• Perform other duties and projects as assigned

Qualifications/Skills

• Post-Secondary education in business or social sciences required
• Successful completion of an accredited HR program and/or recent related work experience in an Human Resources department required
• Preference given to unionized and healthcare experience
• Superior interpersonal, verbal, and written communication skills with a strong customer service focus and the ability to respond to complex inquiries in a sensitive and professional manner
• Ability to interpret, effectively communicate and problem solve within parameters of applicable legislation, collective agreements, Hospital policies and insurance contracts
• Demonstrated ability to adjust to fluctuating workload, recognize exceptions, and errors
• Strong attention to detail
• Experience with HRIS systems, Empath or Workday is an asset

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.
Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Skills Required